- The problem
- Keystone RV Company (Keystone) is recalling certain 2018 Keystone Passport, Summerland and Hideout, Dutchmen Aspen Trail and Coleman, and Crossroads Zinger recreational trailers. These vehicles are equipped with Norcold N306 mini refrigerators that may have a loose or missing propane gas valve test port screw.
- The risk
- The loose or missing propane gas port screw can allow propane gas to leak when the refrigerator is used in 'gas' mode, increasing the risk of a fire.
- The fix
- Keystone will notify owners, and dealers will install and tighten the gas valve port screw, as necessary, free of charge. The recall began on April 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-315.
Vehicle safety record
2018 Crossroads Zinger Problems, complaints & recalls
Owners have filed 1 complaint about the 2018 Crossroads Zinger with NHTSA, most often about the electrical system (1). It is covered by 4 recalls, the latest in March 2018 for the recreational vehicle / trailer. For comparison, the 2017 has 0.
NHTSA data checked
DMore problems than a typical Zinger year, for its age
#365 most complained-about 2018 vehicle
- Complaints
- 1
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2018 Crossroads Zinger problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2018 Crossroads Zinger recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Zinger and Longhorn recreational trailers. The ground wire at the GFCI receptacle may be improperly installed, possibly resulting in an electrical short.
- The risk
- An electrical short can increase the risk of a fire.
- The fix
- Keystone will notify owners, and dealers will inspect the connection at the GFCI receptacle, correcting the ground wire connection as necessary, free of charge. The recall began on March 20, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-314.
- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
- The problem
- Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.
- The risk
- If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.
- The fix
- Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.
What owners say
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1 complaints about the 2018 Crossroads Zinger
Newest first, as filed with NHTSA by owners.
Tl* the contact owns a 2018 crossroads zinger camper. The contact received notification of nhtsa campaign number: 18v121000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called camping world of chattanooga (located at 6728 ringgold rd, chattanooga, tn 37412, 877-295-2202) who stated that the part was unavailable. The dealer was unable to provide an estimated time frame for when the parts would become available. The manufacturer...
Read the full complaint
was made aware of the issue and opened a case. The manufacturer stated that they would call the contact back, but the contact had not heard back. The contact had not experienced a failure. The vin was invalid.*Bf comsumer has contacted the dealer several times and has yet to be repaired.*Jb
Crossroads Zinger: every year compared
All Zinger years2018 Crossroads Zinger vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2018 Crossroads Zinger | 1 | 4 | D | |
| 2018 Crossroads Redwood | 1 | 2 | C | Compare |
| 2018 Crossroads Cruiser | 1 | 4 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2018 Crossroads Zinger
Does the 2018 Crossroads Zinger have any recalls?
Yes - NHTSA lists 4 recalls for the 2018 Crossroads Zinger: recreational vehicle / trailer (March 2018); electrical system (February 2018); equipment (November 2017); recreational vehicle / trailer (October 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2018 Crossroads Zinger?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (1).
How many complaints has the 2018 Crossroads Zinger had?
1 complaints have been filed with NHTSA, the first on September 20, 2019 and the latest on September 20, 2019. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2018 Crossroads Zinger a reliable vehicle?
Its Safety Index is 25 out of 100 (grade D: more problems than a typical Crossroads Zinger year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Crossroads Zinger years have the most complaints?
2013 (4), 2005 (1), 2006 (1). See every Crossroads Zinger year compared.
What should I do if my 2018 Crossroads Zinger has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data