- The problem
- Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and Volante recreational trailers. The brake wire may have been improperly attached to the spring assembly on the axles, allowing the wire to be damaged and short circuit.
- The risk
- Damage to the wire can cause a loss of trailer braking, lengthening the distance needed to stop the vehicle, increasing the risk of a crash. An electrical short of the brake wire can increase the risk of a fire.
- The fix
- Keystone will notify owners, and dealers will relocate the brake wiring as needed, free of charge. The recall began on April 18, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-316
Vehicle safety record
2018 Crossroads Cruiser Problems, complaints & recalls
Owners have filed 1 complaint about the 2018 Crossroads Cruiser with NHTSA, most often about the brakes (1) and the electrical system (1). Those complaints describe 1 fire. It is covered by 4 recalls, the latest in April 2018 for the service brakes, electric. For comparison, the 2017 has 0.
NHTSA data checked
FFar more problems than a typical Cruiser year, for its age
#365 most complained-about 2018 vehicle
- Complaints
- 1
- Recalls
- 4
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Most common 2018 Crossroads Cruiser problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2018 Crossroads Cruiser recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
- The problem
- Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.
- The risk
- If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.
- The fix
- Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.
- The problem
- Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and Volante recreational trailers. These vehicles may have been manufactured with propane gas detectors instead of being manufactured with a combination propane gas/carbon monoxide detector.
- The risk
- Without a carbon monoxide (CO) detector, occupants will not be alerted to high levels of carbon monoxide, increasing the risk injury or death.
- The fix
- Keystone has notified owners, and dealers will install a CO detector, free of charge. The recall began on October 16, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-302.
What owners say
Be the first Cruiser owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
1 complaints about the 2018 Crossroads Cruiser
Newest first, as filed with NHTSA by owners.
Tl* the contact owns a 2018 crossroads cruiser recreational trailer. Upon inspection of the trailer, the contact noticed a wire hanging on the front driver side of the trailer. The contact stated that the wire was exposed due to the wire rubbing on the tire. In addition, the cabin was filled with a grey smoke and a burning odor was detected. The contact was able to manually move the wire and installation to the wire. The contact received notification of nhtsa campaign number: 18v217000 (service brakes, electric)....
Read the full complaint
Rocky mountain rv (12700 central ave se, albuquerque, nm) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The vin was invalid. There was no mileage.
Crossroads Cruiser: every year compared
All Cruiser years2018 Crossroads Cruiser vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2018 Crossroads Cruiser | 1 | 4 | F | |
| 2018 Crossroads Redwood | 1 | 2 | C | Compare |
| 2018 Crossroads Zinger | 1 | 4 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2018 Crossroads Cruiser
Does the 2018 Crossroads Cruiser have any recalls?
Yes - NHTSA lists 4 recalls for the 2018 Crossroads Cruiser: service brakes, electric (April 2018); equipment (November 2017); recreational vehicle / trailer (October 2017); recreational vehicle / trailer (October 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2018 Crossroads Cruiser?
By the complaints owners filed with NHTSA, the most common problem areas are the brakes (1), electrical system (1).
How many complaints has the 2018 Crossroads Cruiser had?
1 complaints have been filed with NHTSA, the first on April 30, 2018 and the latest on April 30, 2018. Of these, 0 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.
Is the 2018 Crossroads Cruiser a reliable vehicle?
Its Safety Index is 20 out of 100 (grade F: far more problems than a typical Crossroads Cruiser year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Crossroads Cruiser years have the most complaints?
2003 (2), 2007 (2), 2004 (1). See every Crossroads Cruiser year compared.
What should I do if my 2018 Crossroads Cruiser has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data