- The problem
- Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present.
- The risk
- THIS COULD RESULT IN A FIRE.
- The fix
- Crossroads rv will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burner housing and protective thermal fuses free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or crossroads rv at 1-260-593-2866.
Vehicle safety record
2003 Crossroads Cruiser Problems, complaints & recalls
Owners have filed 2 complaints about the 2003 Crossroads Cruiser with NHTSA, most often about the equipment & accessories (2). It is covered by 2 recalls, the latest in March 2007 for the recreational vehicle / trailer. For comparison, the 2002 has 0 and the 2004 has 1.
NHTSA data checked
CAbout as many problems as a typical Cruiser year, for its age
#342 most complained-about 2003 vehicle
- Complaints
- 2
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2003 Crossroads Cruiser problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2003 Crossroads Cruiser recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Certain travel and fifth wheel trailers have improperly installed furnace exhaust vents.
- The risk
- Improper installation or lack of the furnace exhaust vent will allow the exhaust fumes, containing combustion products including high concentrations of carbon monoxide gas, to enter into the recreational vehicle and could result in injury or death to occupants of the trailer.
- The fix
- Owners/dealers will inspect the furnace exhaust vent and, if not properly installed, the dealers will repair the exhaust vent free of charge. Owners are being instructed not to use the furnace until the exhaust vent has been inspected and is properly repaired. The recall began february 2, 2005. Owners may contact crossroads at 260-593-2866.
What owners say
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Problems or none - your experience is exactly what the next buyer is looking for. Write it now
2 complaints about the 2003 Crossroads Cruiser
Newest first, as filed with NHTSA by owners.
Dometic rm 2652 serial # 236-04099 I have one of the recall refrigerators that has the fatigue crack that already happened. I'm being told by dometic that I have to replace the cooling unit in the refrigerator before they will perform the "recall" work. A fatigue crack is caused by a improperly designed unit or workmanship so how is it they are being allowed to put a secondary burner guard or what ever it's called to prevent a fire instead of having to fix the real problem ? These cooling units are $600-$900...
Read the full complaint
plus installation and they still have the same problem as the old ones ! My understanding is that there are over 900,000 of these refrigerators affected @ $600 apiece (mine lasted less than 5 yrs) dometic has quite a racket going on. I'm really frustrated that companies can sell a product they know is defective and then tell you well we can sell you a new cooling unit . I'm sure there are more people that have or gone through the same ordeal I'm going through. My response from dometic was these things don't last forever. My response to you is it should last longer than 4 camping seasons (april- october). *Tr
Tl*the contact owns a 2003 crossroads cruiser. The contact stated that the vehicle has a tank in which to store water. The valve was supposed to open and drain the water, however, he discovered that nearly 5-7 gallons of water remained in the tank, even with the valve completely open. The failure caused the water to taste badly and the contact was concerned about a potential safety risk from consuming the water. No other vehicle information is available.
Crossroads Cruiser: every year compared
All Cruiser years2003 Crossroads Cruiser vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2003 Crossroads Cruiser | 2 | 2 | C | |
| 2003 Crossroads Silverado | 1 | 2 | C | Compare |
| 2003 Crossroads Paradise Pointe | 1 | 3 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2003 Crossroads Cruiser
Does the 2003 Crossroads Cruiser have any recalls?
Yes - NHTSA lists 2 recalls for the 2003 Crossroads Cruiser: recreational vehicle / trailer (March 2007); furnace (January 2005). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2003 Crossroads Cruiser?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (2).
How many complaints has the 2003 Crossroads Cruiser had?
2 complaints have been filed with NHTSA, the first on July 31, 2007 and the latest on March 24, 2009. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2003 Crossroads Cruiser a reliable vehicle?
Its Safety Index is 42 out of 100 (grade C: about as many problems as a typical Crossroads Cruiser year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Crossroads Cruiser years have the most complaints?
2003 (2), 2007 (2), 2004 (1). See every Crossroads Cruiser year compared.
What should I do if my 2003 Crossroads Cruiser has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data