- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2015 Crossroads Cruiser Problems, complaints & recalls
Owners have filed 1 complaint about the 2015 Crossroads Cruiser with NHTSA, most often about the wheels & tires (1). It is covered by 2 recalls, the latest in November 2017 for the equipment. For comparison, the 2014 has 0 and the 2016 has 0.
NHTSA data checked
CAbout as many problems as a typical Cruiser year, for its age
#433 most complained-about 2015 vehicle
- Complaints
- 1
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2015 Crossroads Cruiser problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2015 Crossroads Cruiser recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- DS Corp doing business as Crossroads RV (Crossroads) is recalling certain model year 2015 Crossroads Zinger Z-1 trailers manufactured March 21, 2014, to September 10, 2014, and 2015 Crossroads Cruiser trailers manufactured April 3, 2014, to September 5, 2014. The affected trailers may have a Federal Certification Label that has incorrect information. The GVWR is overstated by 2,000 lbs. for the Cruiser models and 1,600 lbs for the Zinger Z-1 models, this overstatement caused the Cargo Carrying Capacity (CCC) to be overstated on the Tire Placard label. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard No. 110, "Tire Selection and Rims for Passenger Cars" and Part 567, "Certification."
- The risk
- Incorrect GVWR information may result in the trailer being overloaded which could cause sudden tire, axle or suspension failure, increasing the risk of loss of control and a crash.
- The fix
- Crossroads will notify owners, and will send corrected Federal Certification, Tire Placard, and CCC labels to the owners with installation instructions, free of charge. The recall began in October 2014. Owners may contact Crossroads customer service at 1-855-226-7496.
What owners say
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1 complaints about the 2015 Crossroads Cruiser
Newest first, as filed with NHTSA by owners.
While driving on a highway, my wheel detached from the camper. Upon inspection and then repair, the 6 lug bolts had snapped from the hub. The repair man said he had never seen this before. I kept the bolts and took pictures. I contacted crossroads to complain and was told my unit was not the one involved for the recall (just 1 year difference in model) for the exact same thing. The lug bolts have been torqued by myself to 110 psi as recently as 1 2 weeks before my trip. This separation from my vehicle put my...
Read the full complaint
families safety at risk. Crossroads is taking no responsibility. I have pictures of the hub after wheel separation on my phone. I can submit if you give me a number to text or email them.
Crossroads Cruiser: every year compared
All Cruiser years2015 Crossroads Cruiser vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2015 Crossroads Cruiser | 1 | 2 | C | |
| 2015 Crossroads Sunset Trail | 2 | 3 | F | Compare |
| 2015 Crossroads Redwood | 2 | 1 | B | Compare |
| 2015 Crossroads Zinger | 1 | 2 | C | Compare |
| 2015 Crossroads Zinger Z-1 | 1 | 1 | - | Compare |
| 2015 Crossroads Elevation | 1 | 1 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2015 Crossroads Cruiser
Does the 2015 Crossroads Cruiser have any recalls?
Yes - NHTSA lists 2 recalls for the 2015 Crossroads Cruiser: equipment (November 2017); labels (September 2014). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2015 Crossroads Cruiser?
By the complaints owners filed with NHTSA, the most common problem areas are the wheels & tires (1).
How many complaints has the 2015 Crossroads Cruiser had?
1 complaints have been filed with NHTSA, the first on June 29, 2016 and the latest on June 29, 2016. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2015 Crossroads Cruiser a reliable vehicle?
Its Safety Index is 47 out of 100 (grade C: about as many problems as a typical Crossroads Cruiser year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Crossroads Cruiser years have the most complaints?
2003 (2), 2007 (2), 2004 (1). See every Crossroads Cruiser year compared.
What should I do if my 2015 Crossroads Cruiser has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data