Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail...
2001-2021 · 20 model years
Crossroads Cruiser Problems by year
Owners have filed 10 complaints about the Crossroads Cruiser across 20 model years, and it has 17 recalls. The 2018 has the most complaints once its age is allowed for (1). The most reported problem area is the equipment & accessories, followed by the wheels & tires.
- Complaints
- 10
- Recalls
- 17
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Cruiser complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common Cruiser problems
Crossroads Cruiser recalls 17
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK...
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser 29SI, 27MK, 28RD, 24RL, and 29RK fifth-wheel trailers equipped with Morryde Rotating Pin Boxes. These pin boxes may be attached with bolts that are too short.
Covers2020 Crossroads Cruiser
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser fifth wheel recreational trailers, models 27MK, 29SI, 28RD, 24RL and 29RK. The furnace exhaust vent may be missing.
Covers2020 Crossroads Cruiser
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and Volante recreational trailers. The brake wire may have been improperly attached to the spring assembly on the axles, allowing the wire to be damaged and short circuit.
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at...
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board...
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and Volante recreational trailers. These vehicles may have been manufactured with propane gas detectors instead of being manufactured with a combination propane gas/carbon monoxide...
DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016 Cruiser, Cruiser Aire, ReZerve, Elevation, Hampton, Longhorn, Longhorn Rezerve, Z1, Zinger, and Sunset Trail recreational trailers. In the affected trailers, the studs that are used...
DS Corp, doing business as Crossroads RV (Crossroads), is recalling certain model year 2016 Crossroads Sunset Trail, Cruiser Aire, Cruiser, Cameo, and ReZerve recreational trailers manufactured March 4, 2015, to March 20, 2015. In the affected vehicles, the...
DS Corp doing business as Crossroads RV (Crossroads) is recalling certain model year 2015 Crossroads Zinger Z-1 trailers manufactured March 21, 2014, to September 10, 2014, and 2015 Crossroads Cruiser trailers manufactured April 3, 2014, to September 5, 2014...
Crossroads is recalling certain model year 2013 Crossroads Cruiser recreational trailers, manufactured from April 19, 2012, through July 17, 2012. These vehicles were manufactured with incorrect information on the Federal Identification Tag, Tire and Loading...
Covers2013 Crossroads Cruiser
Latest Cruiser complaints
Tl* the contact owns a 2018 crossroads cruiser recreational trailer. Upon inspection of the trailer, the contact noticed a wire hanging on the front driver side of the trailer. The contact stated that the wire was exposed due to the wire rubbing on the tire. In addition, the cabin was filled with a grey smoke and a burning odor was detected. The contact was able to manually move the wire and installation to the wire. The contact received notification of nhtsa campaign number: 18v217000 (service brakes, electric)....
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Rocky mountain rv (12700 central ave se, albuquerque, nm) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The vin was invalid. There was no mileage.
Poor weld quality of structural frame components and frame not assembled to manufactures drawing allowed frame rails to become detached from structural members supporting to shell of unit. Could have caused the shell of unit to come down in contact with the tires causing a blowout.
While driving on a highway, my wheel detached from the camper. Upon inspection and then repair, the 6 lug bolts had snapped from the hub. The repair man said he had never seen this before. I kept the bolts and took pictures. I contacted crossroads to complain and was told my unit was not the one involved for the recall (just 1 year difference in model) for the exact same thing. The lug bolts have been torqued by myself to 110 psi as recently as 1 2 weeks before my trip. This separation from my vehicle put my...
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families safety at risk. Crossroads is taking no responsibility. I have pictures of the hub after wheel separation on my phone. I can submit if you give me a number to text or email them.
Tire complaint on goodyear marathon st 235-80-16r. We purchased four tires on feb 2014 for our 2012 crossroads cruiser fifth wheel vin # [[redacted]]. We have had two blowouts in less than one year. Each time there was tread separation. The last event occurred on may 15th of this year. As with the first occurrence, there was no warning and the tires were properly inflated and checked prior to starting the trip. In reviewing the other complaints on these trailer tires from other rv owners, I am surprised there...
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has not been a recall on these tires. By not reacting to the many complaints you are putting unsuspecting rv owners and other drivers at risk.. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr
Tl* the contact owns a 2005 rv crossroads cruiser. The contact took the vehicle to the dealer for repairs under nhtsa campaign id number: 08v370000 (equipment, recreational vehicle). The dealer stated that he could not replace the boiler tube however, he would install a safety shield on the refrigerator. The vehicle was not repaired. The manufacturer was not notified of the defect. The failure mileage was unknown. The vin was not available.
The camper was purchased new in april 2008 and our first major trip was in october 2008. On that trip, the passenger side front tire blowout on the freeway after about 10 hours of travel. Prior to taking any trips, my routine is to check the trailer tire condition and pressure. Since this was the first blowout, I just attributed to an unknown road hazard condition. Upon returning home, I boxed up everything we carried on the trip and weighted it to ensure we were within the carrying capacity. We did load the...
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unit to 70lbs below the carrying capacity. In october 2009, we were taking a long trip traveling from ohio to florida. Again at about 10 hours into the trip, the same trailer tire failed on the highway. I took my normal precautions of checking tire condition and pressures prior to leaving. On this trip, we limited the supplies we took with us and were almost 300 lbs below the carrying capacity. Because of the problems we encountered, I looked deeper into the trailer carrying capacity, tire carrying capacity, and trailer gvwr. According to the information provide for our trailer, carrying capacity of is 1270 lbs. Based on the options installed not including 252 lbs for propane bottles gvwr is 7873 lbs hitch weight 873 lbs tire capacity 1820 lbs each, 7280 lbs so the 4 tires combined cannot carry the gvwr. If you subtract off the hitch weight, there is a 'safety factor' of 3.5% Equating to 70 lbs per tire. This is a very small tolerance, meaning the unit would have to be perfectly designed to evenly distribute the weight between the 4 tires, have the storage compartments designed to balance the unit, and it would require the owner to be very careful to load the unit equally so as to not overload one specific tire. Previously I replaced the tires with identical tires. Because of the unstable traveling conditions created by a blowout, a recall should be issued to require replacing the load range c tires with load range d tires. *Tr
Questions about the Crossroads Cruiser
Which Crossroads Cruiser years have the most problems?
Which Crossroads Cruiser years have the fewest complaints?
What are the most common Crossroads Cruiser problems?
Across every model year, owners report problems with the equipment & accessories (4), wheels & tires (4), body, doors & structure (1) most often.
How many recalls does the Crossroads Cruiser have?
NHTSA lists 17 recalls across all Crossroads Cruiser model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data