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Vehicle safety record

2007 Crossroads Cruiser Problems, complaints & recalls

Owners have filed 2 complaints about the 2007 Crossroads Cruiser with NHTSA, most often about the equipment & accessories (1) and the wheels & tires (1). It is covered by 2 recalls, the latest in November 2017 for the equipment. For comparison, the 2006 has 1 and the 2008 has 0.

NHTSA data checked

CAbout as many problems as a typical Cruiser year, for its age

#360 most complained-about 2007 vehicle

Complaints
2
Recalls
2
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2007 Crossroads Cruiser problems

Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2007 Crossroads Cruiser recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V7550001,205,997 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment: recreational vehicle / trailer

08V37000017,353 vehicles affected

The problem
Crossroads rv is recalling 17,353 my 2004-2007 cruiser, paradise pointe, my 2004 silverado, my 2005-2007 zinger, cross terrain, and my 2006-2007 belair, crossforce, and crossfire travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
The risk
If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.
The fix
Crossroads rv is working with dometic to repair these refrigerators (please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or crossroads rv at 1-260-593-2866.

What owners say

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2 complaints about the 2007 Crossroads Cruiser

Newest first, as filed with NHTSA by owners.

Wheels & tires

The camper was purchased new in april 2008 and our first major trip was in october 2008. On that trip, the passenger side front tire blowout on the freeway after about 10 hours of travel. Prior to taking any trips, my routine is to check the trailer tire condition and pressure. Since this was the first blowout, I just attributed to an unknown road hazard condition. Upon returning home, I boxed up everything we carried on the trip and weighted it to ensure we were within the carrying capacity. We did load the...

Read the full complaint

unit to 70lbs below the carrying capacity. In october 2009, we were taking a long trip traveling from ohio to florida. Again at about 10 hours into the trip, the same trailer tire failed on the highway. I took my normal precautions of checking tire condition and pressures prior to leaving. On this trip, we limited the supplies we took with us and were almost 300 lbs below the carrying capacity. Because of the problems we encountered, I looked deeper into the trailer carrying capacity, tire carrying capacity, and trailer gvwr. According to the information provide for our trailer, carrying capacity of is 1270 lbs. Based on the options installed not including 252 lbs for propane bottles gvwr is 7873 lbs hitch weight 873 lbs tire capacity 1820 lbs each, 7280 lbs so the 4 tires combined cannot carry the gvwr. If you subtract off the hitch weight, there is a 'safety factor' of 3.5% Equating to 70 lbs per tire. This is a very small tolerance, meaning the unit would have to be perfectly designed to evenly distribute the weight between the 4 tires, have the storage compartments designed to balance the unit, and it would require the owner to be very careful to load the unit equally so as to not overload one specific tire. Previously I replaced the tires with identical tires. Because of the unstable traveling conditions created by a blowout, a recall should be issued to require replacing the load range c tires with load range d tires. *Tr

Filed Incident TiresNHTSA 10310295
Equipment & accessories

NO INCIDENT. *TR

Filed Incident EquipmentNHTSA 10258646

Crossroads Cruiser: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20111200Wheels & tiresC
20100100-A
20090100-A
20080100-A
20072200Equipment & accessoriesC
20061200Body, doors & structureC
20051400Equipment & accessoriesD
20041400Wheels & tiresD
20032200Equipment & accessoriesC
All Cruiser years

2007 Crossroads Cruiser vs rivals

VehicleComplaintsRecallsCrashesGrade
2007 Crossroads Cruiser220C
2007 Crossroads Paradise Pointe130CCompare
2007 Crossroads Zinger121CCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2007 Crossroads Cruiser

Does the 2007 Crossroads Cruiser have any recalls?

Yes - NHTSA lists 2 recalls for the 2007 Crossroads Cruiser: equipment (November 2017); recreational vehicle / trailer (July 2008). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2007 Crossroads Cruiser?

By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1), wheels & tires (1).

How many complaints has the 2007 Crossroads Cruiser had?

2 complaints have been filed with NHTSA, the first on February 14, 2009 and the latest on February 14, 2010. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2007 Crossroads Cruiser a reliable vehicle?

Its Safety Index is 42 out of 100 (grade C: about as many problems as a typical Crossroads Cruiser year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Crossroads Cruiser years have the most complaints?
What should I do if my 2007 Crossroads Cruiser has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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