- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2013 Crossroads Cruiser Problems, complaints & recalls
No owner complaints about the 2013 Crossroads Cruiser have been filed with NHTSA. It is covered by 2 recalls, the latest in November 2017 for the equipment.
NHTSA data checked
CAbout as many problems as a typical Cruiser year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2013 Crossroads Cruiser recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Crossroads is recalling certain model year 2013 Crossroads Cruiser recreational trailers, manufactured from April 19, 2012, through July 17, 2012. These vehicles were manufactured with incorrect information on the Federal Identification Tag, Tire and Loading Information Label and the Recreational Vehicle Cargo Carrying Capacity Label. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars."
- The risk
- An inaccurate label could lead to improper vehicle loading specifications which could lead to a tire failure which may result in personal injury or property damage.
- The fix
- Crossroads will notify owners and provide corrected labels. Owners may contact Thor industries at 1-937-596-7965 or Crossroads at 1-260-593-2866.
What owners say
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No complaints about the 2013 Crossroads Cruiser yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Crossroads Cruiser: every year compared
All Cruiser years2013 Crossroads Cruiser vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2013 Crossroads Cruiser | 0 | 2 | C | |
| 2013 Crossroads Zinger | 4 | 1 | C | Compare |
| 2013 Crossroads Elevation | 2 | 2 | D | Compare |
| 2013 Crossroads Redwood | 1 | 3 | D | Compare |
| 2013 Crossroads Sunset Trail | 1 | 1 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2013 Crossroads Cruiser
Does the 2013 Crossroads Cruiser have any recalls?
Yes - NHTSA lists 2 recalls for the 2013 Crossroads Cruiser: equipment (November 2017); labels (July 2012). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2013 Crossroads Cruiser had?
None have been filed with NHTSA so far.
Is the 2013 Crossroads Cruiser a reliable vehicle?
Its Safety Index is 53 out of 100 (grade C: about as many problems as a typical Crossroads Cruiser year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Crossroads Cruiser years have the most complaints?
2003 (2), 2007 (2), 2004 (1). See every Crossroads Cruiser year compared.
What should I do if my 2013 Crossroads Cruiser has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data