- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2013 Crossroads Elevation Problems, complaints & recalls
Owners have filed 2 complaints about the 2013 Crossroads Elevation with NHTSA, most often about the equipment & accessories (1). It is covered by 2 recalls, the latest in November 2017 for the equipment. For comparison, the 2012 has 0 and the 2014 has 0.
NHTSA data checked
DMore problems than a typical Elevation year, for its age
#327 most complained-about 2013 vehicle
- Complaints
- 2
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2013 Crossroads Elevation problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2013 Crossroads Elevation recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Crossroads RV (Crossroads) is recalling certain model year 2013 Redwood, Rushmore, and Elevation trailers manufactured January 17, 2013, through February 19, 2013. The trailers are equipped with power converters that supply A/C power. These converters have internal components that may short circuit.
- The risk
- A short circuit may lead to a vehicle fire.
- The fix
- Crossroads will notify owners, and dealers will replace the affected internal components, free of charge. The recall began on March 21, 2013. Customers may contact Crossroads customer service at 1-855-226-7496 or by email at [email protected].
What owners say
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2 complaints about the 2013 Crossroads Elevation
Newest first, as filed with NHTSA by owners.
FRAME CRACKS ABOVE AXLE MOUNTS.
All the 2013 and 2014 crossroad elevations- 3812 models have plumbing (black water/grey water tanks) which allow sewer gas to escape into the living area. The rear 1/2 bath toilet black water tank has the kitchen sink, the washer and the 1/2 bath sink running into it. As we understand it, anytime the vehicle moves, the water in to j-traps for the kitchen sink, washer and 1/2 bath sink slouches out and allows methane gas into the living area. Additionally this set up allows gas to escape even when not moving but...
Read the full complaint
we haven't figured out why. It appears to be inherent to this type of set up. This is a fire hazard which can cause a potential explosion from a spark, not to mention the awful smell. Crossroads has been unwilling to correct this dangerous design flaw. Our dealer says the only way to correct the problem is to install a separate grey water tank for the kitchen sink, washer and 1/2 bath sink. This allows the rear 1/2 bath toilet to have its own separate black water tank. Crossroads has reimbursed an owner for the repair but refuses to help us. We have been trying for a year to get this corrected with no results. We appreciate your help with this. Our dealer said they have been getting complaints from other owners as well. *Tr
Crossroads Elevation: every year compared
All Elevation years2013 Crossroads Elevation vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2013 Crossroads Elevation | 2 | 2 | D | |
| 2013 Crossroads Zinger | 4 | 1 | C | Compare |
| 2013 Crossroads Redwood | 1 | 3 | D | Compare |
| 2013 Crossroads Sunset Trail | 1 | 1 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2013 Crossroads Elevation
Does the 2013 Crossroads Elevation have any recalls?
Yes - NHTSA lists 2 recalls for the 2013 Crossroads Elevation: equipment (November 2017); electrical (March 2013). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2013 Crossroads Elevation?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1).
How many complaints has the 2013 Crossroads Elevation had?
2 complaints have been filed with NHTSA, the first on April 14, 2015 and the latest on March 15, 2016. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2013 Crossroads Elevation a reliable vehicle?
Its Safety Index is 39 out of 100 (grade D: more problems than a typical Crossroads Elevation year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Crossroads Elevation years have the most complaints?
2013 (2), 2015 (1). See every Crossroads Elevation year compared.
What should I do if my 2013 Crossroads Elevation has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data