The problem
DS Corp doing business as Crossroads RV (Crossroads) is recalling certain model year 2015 Crossroads Zinger Z-1 trailers manufactured March 21, 2014, to September 10, 2014, and 2015 Crossroads Cruiser trailers manufactured April 3, 2014, to September 5, 2014. The affected trailers may have a Federal Certification Label that has incorrect information. The GVWR is overstated by 2,000 lbs. for the Cruiser models and 1,600 lbs for the Zinger Z-1 models, this overstatement caused the Cargo Carrying Capacity (CCC) to be overstated on the Tire Placard label. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard No. 110, "Tire Selection and Rims for Passenger Cars" and Part 567, "Certification."
The risk
Incorrect GVWR information may result in the trailer being overloaded which could cause sudden tire, axle or suspension failure, increasing the risk of loss of control and a crash.
The fix
Crossroads will notify owners, and will send corrected Federal Certification, Tire Placard, and CCC labels to the owners with installation instructions, free of charge. The recall began in October 2014. Owners may contact Crossroads customer service at 1-855-226-7496.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Crossroads dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V603000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.