The problem
Starcraft is recalling certain model year 2010-2011 prodigy and quest school buses, manufactured from october 11, 2010 through january 3, 2011. These buses are equipped with bus seats manufactured by c.E. White. The seats were sold and installed as original equipment for certain starcraft school buses. The seats fail to conform to the requirements of federal motor vehicle safety standard number 222, "school bus passenger seating and crash protection."
The risk
In the event of a crash, the seat back may fail, increasing the risk of injury to the seats occupant.
The fix
Starcraft will notify owners, and dealers will install a reinforcing bracket that c.E. White has provided. The safety recall began on april 5, 2012. Owners may contact starcraft at 1-800-347-7440.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V089000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.