- The problem
- Starcraft Bus (Starcraft) is recalling certain model year 2008-2015 Prodigy and Quest school buses manufactured October 20, 2008, to June 1, 2015. The affected vehicles may be equipped with Tire Placards that display an incorrect kilopascal (kPa) value for tire pressures. The label may also be missing the spare tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less."
- The risk
- If the tire is filled based on the incorrect information listed on the placard, the tire may be over inflated, possibly resulting in sudden tire failure, increasing the risk of a crash.
- The fix
- Starcraft will notify owners and will provide them with corrected labels, free of charge. The recall began on September 4, 2015. Owners may contact Starcraft customer service at 1-800-348-7440.
Vehicle safety record
2011 Starcraft Quest Problems, complaints & recalls
No owner complaints about the 2011 Starcraft Quest have been filed with NHTSA. It is covered by 8 recalls, the latest in July 2015 for the tires.
NHTSA data checked
FFar more problems than a typical Quest year, for its age
- Complaints
- 0
- Recalls
- 8
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2011 Starcraft Quest recalls 8
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Starcraft Bus (Starcraft) is recalling certain model year 2006-2015 Quest and Prodigy school buses manufactured June 20, 2006, through February 17, 2015 on GM chassis. The affected vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing the compressor, a power distribution terminal strip may not have been properly reconnected.
- The risk
- If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.
- The fix
- Starcraft will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. The recall began on August 17, 2015. Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this recall is 15V-213.
- The problem
- Starcraft Bus is recalling certain model year 2010-2013 Allstar XL, Ultrastar, Allstar, Starlite, Starquest, Xpress, Prodigy, Quest, and Allstar MVP transit buses built on Ford cutaway chassis equipped with Ford 5.4L or 6.8L engines and Trans/Air-brand air compressors. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.
- The risk
- The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.
- The fix
- Starcraft Bus will notify owners, and dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on February 19, 2014. Customers may contact Starcraft at 1-800-347-7440.
- The problem
- Starcraft is recalling certain model year 2010-2011 prodigy and quest school buses, manufactured from october 11, 2010 through january 3, 2011. These buses are equipped with bus seats manufactured by c.E. White. The seats were sold and installed as original equipment for certain starcraft school buses. The seats fail to conform to the requirements of federal motor vehicle safety standard number 222, "school bus passenger seating and crash protection."
- The risk
- In the event of a crash, the seat back may fail, increasing the risk of injury to the seats occupant.
- The fix
- Starcraft will notify owners, and dealers will install a reinforcing bracket that c.E. White has provided. The safety recall began on april 5, 2012. Owners may contact starcraft at 1-800-347-7440.
- The problem
- Starcraft is recalling certain model year 2010 and 2011 prodigy and quest school buses and mfsab activity vehicles manufactured from april 12, 2011, through june 6, 2011, equipped with c. E. White self-latching seat cushions. The self-latching mechanism used to retain the seat cushion to the frame may not activate. Accordingly, these seats fail to conform to the with the requirements of federal motor vehicle safety standard number 222, "school bus passenger seating and crash protection."
- The risk
- Vehicle occupants may be injured in the event of a vehicle crash should the seat cushion flip up out of place. Also, out of position seat cushions could interfere with emergency egress of the vehicle.
- The fix
- Starcraft will notify owners, and dealers will repair the buses free of charge. The safety recall began on january 9, 2012. Owners may contact starcraft bus at 1-800-348-7440.
- The problem
- Starcraft bus is recalling certain model year 2008 through 2011 prodigy and quest school buses and mfsab activity vehicles manufactured from december 8, 2008, through september 16, 2011, equipped with a challenger door rear emergency exit doors. Due to insufficient lubrication on the rear door handle latch mechanism, the handle may bind, requiring a great force to open the rear door. Accordingly, these buses fail to conform to the requirements of federal motor vehicle safety standard no. 217, "Bus emergency exits and window retention and release."
- The risk
- In the event of an emergency, the vehicle occupants may be unable to open the rear door, which would hinder egress of the bus, possibly resulting in injury to the vehicle occupants.
- The fix
- Starcraft bus will notify owners, dealers will repair the buses free of charge. The safety recall began on january 10, 2012. Owners may contact starcraft bus at 1-800-348-7440.
- The problem
- Starcraft is recalling certain model year 2008 through 2011 prodigy and quest mfsab model school buses manufactured from october 20, 2008, through january 18, 2011. The label instructing drivers to not use the cross mirrors to view traffic while the bus is in motion is missing. Accordingly, these buses fail to comply with the labeling requirements of federal motor vehicle safety standard no. 111, "Review mirrors."
- The risk
- Using the mirrors to view traffic while the bus is in motion does not accurately show another vehicle's location and could result in a vehicle crash.
- The fix
- Starcraft will notify owners and dealers will repair the buses free of charge. The safety recall began on february 28, 2011. Owners may contact starcraft at 1-800-348-7440.
- The problem
- Starcraft is recalling certain model year 2008 through 2011 prodigy mfsab and quest model school buses manufactured from october 20, 2008, through january 18, 2011. The body panels could be missing a structural joint adhesive. Accordingly, these buses fail to comply with the joint strength requirements of federal motor vehicle safety standard no. 221, "School bus body joint strength."
- The risk
- In the event of a crash, serious injury or death can occur as a result of the structural collapse of the school bus body panels.
- The fix
- Starcraft will notify owners and dealers will repair the buses free of charge. The safety recall began on february 28, 2011. Owners may contact starcraft at 1-800-348-7440.
What owners say
Be the first Quest owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2011 Starcraft Quest yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Starcraft Quest: every year compared
All Quest years2011 Starcraft Quest vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Starcraft Quest | 0 | 8 | F | |
| 2011 Starcraft Autumn Ridge AR-One | 1 | 2 | - | Compare |
| 2011 Starcraft Travel Star Exp | 1 | 1 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Starcraft Quest
Does the 2011 Starcraft Quest have any recalls?
Yes - NHTSA lists 8 recalls for the 2011 Starcraft Quest: tires (July 2015); wiring (May 2015); alternator / generator / regulator (January 2014); seats (March 2012) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2011 Starcraft Quest had?
None have been filed with NHTSA so far.
Is the 2011 Starcraft Quest a reliable vehicle?
Its Safety Index is 19 out of 100 (grade F: far more problems than a typical Starcraft Quest year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2011 Starcraft Quest has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data