The problem
PACCAR Incorporated (PACCAR) is recalling certain 2011-2014 model year Kenworth T440 vehicles manufactured March 10, 2010, through September 23, 2013 and equipped with Allison transmissions, Cummins Westport ISL-G engines, and NAMUX2 software. In the affected vehicles, the engine harness may have been installed incorrectly rendering the neutral start interlock inoperable.
The risk
If the engine harness is installed incorrectly, the truck may be able to be started with the transmission in gear, increasing the risk of a crash.
The fix
PACCAR will notify owners, and dealers will inspect and correct the connection on the engine harness, as necessary, free of charge. The recall is expected to begin by early March 2014. Customers may contact PACCAR at 1-425-468-7400. Paccar's number for this recall is 14KWA.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V008000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.