The problem
Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2016 Granite (GU) trucks manufactured September 24, 2011, to July 1, 2015. The affected trucks may be equipped with an air brake system reservoir that does not have a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
The risk
If the air brake system reservoir has as insufficient volume, braking performance may be affected, increasing the risk of a crash.
The fix
Mack will notify owners, and dealers will add additional air brake reservoir volume, free of charge. The recall began on October 15, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0394.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V528000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.