Pierce Equipment Recall 16V186000 (36 Vehicles)

The problem

Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.

The risk

If the flashlight battery pack overheats, it can increase the risk of a fire.

The fix

Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74B271.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Pierce dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V186000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2010 Pierce Arrow XT	0	16	D
2011 Pierce Arrow XT	0	12	C
2012 Pierce Arrow XT	0	11	C
2013 Pierce Arrow XT	0	11	C
2014 Pierce Arrow XT	0	7	B
2015 Pierce Arrow XT	0	14	D
2016 Pierce Arrow XT	7	14	D
2010 Pierce Quantum	0	15	F
2011 Pierce Quantum	0	12	D
2012 Pierce Quantum	0	10	D
2013 Pierce Quantum	0	9	D
2014 Pierce Quantum	0	8	C
2015 Pierce Quantum	0	13	F
2016 Pierce Quantum	0	12	D
2010 Pierce Velocity	0	17	D
2011 Pierce Velocity	0	14	D
2012 Pierce Velocity	0	12	C
2013 Pierce Velocity	0	12	C
2014 Pierce Velocity	0	8	C
2015 Pierce Velocity	0	17	D
2016 Pierce Velocity	1	15	D

Vehicle

Complaints

Recalls

Grade

Questions

Is the 16V186000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Pierce Manufacturing's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 16V186000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 16V186000 announced?

Pierce Manufacturing reported it to NHTSA on April 1, 2016. Owners are usually notified by mail within about two months.

Equipment Pierce recall