- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
- The risk
- The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
- The fix
- Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
Vehicle safety record
2014 Pierce Quantum Problems, complaints & recalls
No owner complaints about the 2014 Pierce Quantum have been filed with NHTSA. It is covered by 8 recalls, the latest in October 2022 for the mechanical.
NHTSA data checked
CAbout as many problems as a typical Quantum year, for its age
- Complaints
- 0
- Recalls
- 8
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2014 Pierce Quantum recalls 8
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
- The risk
- If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
- The fix
- Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
- The risk
- If the bracket falls, it could strike a person below.
- The fix
- Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
- The risk
- If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
- The fix
- Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.
- The risk
- If the flashlight battery pack overheats, it can increase the risk of a fire.
- The fix
- Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74B271.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2013-2015 Arrow XT, Quantum, Velocity, Impel, and Saber fire-fighting vehicles manufactured June 19, 2013, to July 31, 2014. The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator input and, as a result, there may be an unexpected water pressure surge to the fire hose.
- The risk
- An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.
- The fix
- Pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. The recall began on January 5, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B252.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2014-2015 Pierce Arrow XT, Dash CF, Enforcer, Quantum, and Velocity emergency vehicles manufactured from November 3, 2014, through July 31, 2015. The affected vehicles have a driveshaft that may bend or twist possibly causing it disconnect.
- The risk
- If the driveshaft disconnects from the vehicle, the vehicle would have a loss of drive, disabling it on the roadway and preventing the vehicle from responding to an emergency. Additionally, portions of the driveshaft could become a road hazard. These scenarios may increase the risk of a crash.
- The fix
- Pierce has notified owners, and dealers will install a stronger driveshaft, free of charge. The recall began on September 15, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B265.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2014-2015 Velocity and Quantum vehicles manufactured from February 10, 2014, through January 8, 2015, and equipped with LED headlamp assemblies. The headlamps on the affected vehicles may flicker when the vehicle is operated in extreme cold temperatures causing the headlights to provide interrupted illumination. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- The risk
- If the headlights flicker and do not provide steady illumination, other drivers may be confused and the driver may have reduced visibility, increasing the risk of a vehicle crash.
- The fix
- Pierce will notify owners, and dealers will replace the headlamps, free of charge. The recall began on September 3, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B264.
What owners say
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No complaints about the 2014 Pierce Quantum yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Pierce Quantum: every year compared
All Quantum yearsQuestions about the 2014 Pierce Quantum
Does the 2014 Pierce Quantum have any recalls?
Yes - NHTSA lists 8 recalls for the 2014 Pierce Quantum: mechanical (October 2022); software (January 2019); structure (July 2018); suspension (May 2017) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2014 Pierce Quantum had?
None have been filed with NHTSA so far.
Is the 2014 Pierce Quantum a reliable vehicle?
Its Safety Index is 40 out of 100 (grade C: about as many problems as a typical Pierce Quantum year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Pierce Quantum years have the most complaints?
2001 (1), 2005 (1), 2009 (1). See every Pierce Quantum year compared.
What should I do if my 2014 Pierce Quantum has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data