- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
- The risk
- If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
- The fix
- Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Vehicle safety record
2009 Pierce Quantum Problems, complaints & recalls
Owners have filed 1 complaint about the 2009 Pierce Quantum with NHTSA, most often about the body, doors & structure (1). It is covered by 13 recalls, the latest in January 2019 for the software. For comparison, the 2008 has 0 and the 2010 has 0.
NHTSA data checked
FFar more problems than a typical Quantum year, for its age
#399 most complained-about 2009 vehicle
- Complaints
- 1
- Recalls
- 13
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2009 Pierce Quantum problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2009 Pierce Quantum recalls 13
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
- The risk
- If the bracket falls, it could strike a person below.
- The fix
- Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
- The risk
- Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
- The fix
- Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2008-2011 Quantum fire apparatus manufactured February 21, 2008, to April 25, 2011. The mechanical springs used to return the accelerator pedal to idle after the driver lifts their foot off the pedal may break.
- The risk
- If the springs break, the pedal may not return to idle once the driver lifts their foot off the pedal. This unintended acceleration increases the risk of a crash.
- The fix
- Pierce will notify owners, and dealers will replace the throttle pedal assemblies, free of charge. The recall began on December 23, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B258.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.
- The risk
- If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
- The fix
- Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.
- The problem
- Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.
- The risk
- The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
- The fix
- Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.
- The problem
- Pierce manufacturing (pierce) is recalling certain model year 2007-2011 arrow xtand velocity, model year 2008-2011 custom contender, impel, quantum and model year 2009-2011 saber emergency trucks, equipped with meritor wabco electronic stability control (esc) modules, manufactured from december 19, 2007, through october 7, 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. This might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
- The risk
- If the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
- The fix
- Pierce is working with meritor wabco and will replace the control module free of charge. The safety recall began on december 16, 2011. Owners may contact meritor wabco at 1-248-435-8001 or pierce at 1-920-832-3000.
- The problem
- Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, enforcer, impel, quantum, and velocity fire trucks manufactured from october 11, 2006 through june 16, 2010 and equipped with meritor wabco ex225 rear disc brakes and onspot automatic tire chains. The meritor wabco ex225 rear disc brake caliper may interfere with the onspot automatic tire chain brackets. This interference may restrict the caliper from full movement.
- The risk
- If this interference occurs, braking performance may be reduced without warning and a crash may occur.
- The fix
- Dealers will install new automatic tire chain brackets. The new brackets provide additional clearance for the full actuation of the disc brake calipers. This service will be performed free of charge. The safety recall began in july 2010. Owners may contact pierce at 1-920-832-3000.
- The problem
- Pierce is recalling certain model year 2009 through 2010 arrow xt, quantum, and velocity emergency vehicles manufactured from august 11, 2009, through may 20, 2010. The rear brake slack adjusters may interfere with the automatic tire chain brackets. The interference occurs at near full stroke of the slack adjusters. Due to the varying automatic slack adjuster movement, the slack adjuster may contact the tire chain bracket.
- The risk
- If this interference occurs, the brake capability may be compromised and a crash may occur without warning.
- The fix
- Dealers will install a new automatic tire chain bracket free of charge. The safety recall is expected to begin during july 2010. Owner may contact pierce at 1-920-832-3000.
- The problem
- Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, lance, quantum, and velocity emergency vehicles manufactured from december 20, 2006, through february 1, 2010, equipped with detroit diesel series 60 engines. The engine may shut down unexpectedly when a diesel particulate filter over temperature condition is detected.
- The risk
- Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.
- The fix
- Owners will be notified by detroit diesel and detroit diesel will repair the vehicles free of charge by reprogramming the engine control logic to illuminate a malfunction indicator light without requesting engine shutdown. Please see daimler trucks' defect report 10e-005. The safety recall began on may 28, 2010. Owners may contact daimler trucks at 1-800-547-0712 or pierce at 1-920-832-3000.
- The problem
- Pierce is recalling certain model year 2008 and 2009 fire trucks manufactured between april 1, 2008 and september 30, 2009, equipped with cummins isb cm2150, isc cm2150, isl cm2150, ism cm876, and isx cm871 model diesel engines. The vehicles may be designed with a hard wired, dash-mounted switch that enables the vehicle operator to inhibit aftertreatment diesel particulate filter regeneration in environments where the operator believes it may be unsafe for elevated exhaust temperatures. Due to an issue with the logic in the ecm software in these engines, the switch may not function correctly, leading the operator to believe that the switch is in "inhibit" mode when it is not.
- The risk
- This condition will permit hot exhaust gases to exit the vehicle tailpipe, increasing the risk of melting or burning of nearby surfaces, or a fire.
- The fix
- Pierce is working with cummins to repair the engines. Cummins is conducting this campaign and will provide the remedy free of charge. Please see cummins recall campaign 09e-046. The safety recall is expected to begin during october 2009. Owners may contact cummins at 1-800-diesels (1-800-343-7357) or pierce at 1-920-832-3000.
- The problem
- Pierce is recalling certain model year 2007 through 2009 fire trucks equipped with side-roll protection systems. The sensor designed to detect vehicle roll can malfunction resulting in an inadvertent deployment of the protection system.
- The risk
- Inadvertent deployment of the side-roll protection system could result in a vehicle crash or injury to an out of position occupant.
- The fix
- Pierce will notify owners and the vehicles will be repaired free of charge. The safety recall began on august 31, 2009. Owners may contact pierce toll-free at 1-888-974-3723.
- The problem
- Pierce is recalling 185 model year 2008 and 2009 custom fire trucks manufactured between january 1, 2008 and may 31, 2009, equipped with meritor wabco steering angle sensors (sas). Internal friction can develop between the sensor gears and the sensor housing as a result of external forces experienced on the vehicle including vibration. If developed friction is great enough, the driving tab of the sas can shear as the driver turns the steering wheel.
- The risk
- With a broken sas driving tab, the electronic stability control (esc) will not function properly, which could possibly result in a vehicle crash.
- The fix
- Pierce will notify owners and the vehicles will be repaired free of charge. The safety recall began on july 2, 2009. Owners may contact pierce at 1-920-832-3000.
What owners say
Be the first Quantum owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
1 complaints about the 2009 Pierce Quantum
Newest first, as filed with NHTSA by owners.
When the right front cab door was opened the pneumatic operated access steps did not lower. Had a person not been standing outside the truck and stopped the occupant from exiting the truck he would have fallen to the ground. This happened to our 2005 pierce quantum in september of 2017 and a injury did accrue. This unsafe condition is caused by the step actuating rod bending and getting stuck in the "steps up position".
Pierce Quantum: every year compared
All Quantum yearsQuestions about the 2009 Pierce Quantum
Does the 2009 Pierce Quantum have any recalls?
Yes - NHTSA lists 13 recalls for the 2009 Pierce Quantum: software (January 2019); structure (July 2018); axle shaft (May 2017); accelerator pedal (December 2014) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2009 Pierce Quantum?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (1).
How many complaints has the 2009 Pierce Quantum had?
1 complaints have been filed with NHTSA, the first on June 12, 2018 and the latest on June 12, 2018. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2009 Pierce Quantum a reliable vehicle?
Its Safety Index is 24 out of 100 (grade F: far more problems than a typical Pierce Quantum year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Pierce Quantum years have the most complaints?
2001 (1), 2005 (1), 2009 (1). See every Pierce Quantum year compared.
What should I do if my 2009 Pierce Quantum has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data