- The problem
- Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
- The risk
- Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
- The fix
- Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Vehicle safety record
2000 Pierce Quantum Problems, complaints & recalls
No owner complaints about the 2000 Pierce Quantum have been filed with NHTSA. It is covered by 5 recalls, the latest in May 2017 for the axle shaft.
NHTSA data checked
CAbout as many problems as a typical Quantum year, for its age
- Complaints
- 0
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2000 Pierce Quantum recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Pierce has decided that certain model year 1995-2008 arrow xt, dash, custom contender, lance, enforcer, pierce arrow, quantum, saber and commercial fire trucks manufactured from january 2, 1995, through january 21, 2008, contain a safety defect. These vehicles are equipped with fuel tank straps that may corrode due to winter road salt or liquid de-icing chemicals. If the fuel tank straps corrode sufficiently, the fuel tank supporting straps may fracture and the fuel tank may fall from the vehicle.
- The risk
- The vehicles may lose power and stall. In addition, the fuel tank may rupture and spill diesel fuel on the roadway. Either of these outcomes may cause a fire truck or surrounding vehicles to slip or slide on the roadway surface, increasing the risk of a crash.
- The fix
- For fire trucks that are less than 10 years old, dealers will inspect the fuel tank straps and replace them if necessary with stainless steel straps free of charge. For vehicles that are older than 10 years, pierce is not offering a free remedy, but will offer for purchase replacement fuel tanks straps and provide instructions for installation. The safety recall began on august 27, 2011. Owners may contact pierce at 1-920-832-3000.
- The problem
- Certain fire trucks with command cabs fail to comply with the requirements of federal motor vehicle safety standard no. 207,"Seating systems." The rescue body offerings do not meet the pull test requirements. The pedestal seat was mounted by drilling and tapping the cab or body floor.
- The risk
- In the event of a crash, the pedestal seat fasteners could fail to restrain the seat, increasing the risk of injury to the seat occupant.
- The fix
- Dealers will inspect the seat pedestals. If the seat was mounted with tapped fasteners, the fasteners will be removed and a hole will be drilled to replace the mounting fasteners with 7/16" bolts and nuts. The recall began on august 19, 2005. Owners may contact pierce at 920-832-3249.
- The problem
- Certain fire trucks fail to comply with the requirements of federal motor vehicle safety standard no. 207, 'Seating systems.' The seat tether restrains the seat during pull testing as the suspension components are not designed to restrain the seat on their own. The suspension seat tethers are too long.
- The risk
- The occupant will experience insufficient suspension seat restraint which could lead to personal injury or death in the event of a crash.
- The fix
- Dealers will replace suspension seat tethers with shorter tethers. The recall began on april 11, 2005. Owners may contact pierce at 1-888-974-3723.
- The problem
- On some heavy duty class 8 vehicles equipped with arvinmeritor axle assemblies which may have been manufactured with trw model 20edl ball sockets, the tie rod ball-socket bearings have a below specification case depth and/or hardness which can lead to premature wear out of the socket in some applications.
- The risk
- If this condition occurs, the driver can lose steering control, possibly resulting in a vehicle crash.
- The fix
- Dealers will replace the ball socket assemblies. Owner notification began october 25, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact pierce at 920-832-3000.
What owners say
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No complaints about the 2000 Pierce Quantum yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Pierce Quantum: every year compared
All Quantum years2000 Pierce Quantum vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2000 Pierce Quantum | 0 | 5 | C | |
| 2000 Pierce Dash | 3 | 8 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2000 Pierce Quantum
Does the 2000 Pierce Quantum have any recalls?
Yes - NHTSA lists 5 recalls for the 2000 Pierce Quantum: axle shaft (May 2017); fuel system, other (July 2011); seats (August 2005); seats (March 2005) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2000 Pierce Quantum had?
None have been filed with NHTSA so far.
Is the 2000 Pierce Quantum a reliable vehicle?
Its Safety Index is 58 out of 100 (grade C: about as many problems as a typical Pierce Quantum year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Pierce Quantum years have the most complaints?
2001 (1), 2005 (1), 2009 (1). See every Pierce Quantum year compared.
What should I do if my 2000 Pierce Quantum has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data