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Vehicle safety record

2021 Pierce Quantum Problems, complaints & recalls

No owner complaints about the 2021 Pierce Quantum have been filed with NHTSA. It is covered by 4 recalls, the latest in October 2022 for the mechanical.

NHTSA data checked

CAbout as many problems as a typical Quantum year, for its age

Complaints
0
Recalls
4
Crashes
0
Fires
0
Injuries
0
Deaths
0

2021 Pierce Quantum recalls 4

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment: mechanical

22V809000299 vehicles affected

The problem
Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
The risk
The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
The fix
Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

Steering

22V590000514 vehicles affected

The problem
Pierce Manufacturing (Pierce) is recalling certain 2021-2022 Velocity, Impel, Enforcer, Arrow XT, Quantum, and Dash CF trucks. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
The risk
A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
The fix
Dealers will inspect and replace the steering gears, as necessary, free of charge. Owner notification letters were mailed on October 4, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B321.

Fuel system: fuel rail

22V032000243 vehicles affected

The problem
Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
The risk
A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
The fix
On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March 11, 2022. Owners may contact Pierce's customer service at 1-888-974-3723.

Fuel system: fuel rail

21V3940002,416 vehicles affected

The problem
Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix
Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on June 24, 2021. Owner notification letters were mailed July 30, 2021. Owners may contact Pierce customer service at 1-888-974-3723.

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No complaints about the 2021 Pierce Quantum yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

Pierce Quantum: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20240100-B
20230100-A
20220200-B
20210400-C
20200400-C
20190500-C
20180600-C
20170800-C
All Quantum years

2021 Pierce Quantum vs rivals

VehicleComplaintsRecallsCrashesGrade
2021 Pierce Quantum040C
2021 Pierce Ladder And Platform110DCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2021 Pierce Quantum

Does the 2021 Pierce Quantum have any recalls?

Yes - NHTSA lists 4 recalls for the 2021 Pierce Quantum: mechanical (October 2022); steering (August 2022); fuel rail (January 2022); fuel rail (May 2021). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2021 Pierce Quantum had?

None have been filed with NHTSA so far.

Is the 2021 Pierce Quantum a reliable vehicle?

Its Safety Index is 47 out of 100 (grade C: about as many problems as a typical Pierce Quantum year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Pierce Quantum years have the most complaints?
What should I do if my 2021 Pierce Quantum has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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