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Vehicle safety record

2007 Pierce Quantum Problems, complaints & recalls

No owner complaints about the 2007 Pierce Quantum have been filed with NHTSA. It is covered by 9 recalls, the latest in January 2019 for the software.

NHTSA data checked

DMore problems than a typical Quantum year, for its age

Complaints
0
Recalls
9
Crashes
0
Fires
0
Injuries
0
Deaths
0

2007 Pierce Quantum recalls 9

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Electrical system: software

19V022000994 vehicles affected

The problem
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
The risk
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
The fix
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

Structure

18V46300017 vehicles affected

The problem
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
The risk
If the bracket falls, it could strike a person below.
The fix
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.

Power train: axle shaft

17V348000225 vehicles affected

The problem
Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
The risk
Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
The fix
Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

Suspension: upper ball joint

15V615000910 vehicles affected

The problem
Pierce Manufacturing (Pierce) is recalling certain model year 2006-2007 Arrow XT, Dash, Enforcer, Lance, Impel, and Quantum vehicles manufactured January 1, 2006, to March 31, 2007. In the affected vehicles, tears in the ball joint protective boots may result in contamination of the ball joints.
The risk
The contamination may cause premature ball joint failure and the wheel to disengage from the control arm, increasing the risk of a vehicle crash.
The fix
Pierce will notify owners, and dealers will inspect the affected vehicles for torn ball joint boots. Pierce will also evaluate the ball joint wear. Ball joints with an unexpected level of wear will be replaced. These repairs will be performed free of charge. The recall began on December 10, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B267.

Service brakes: caliper

10V31700045 vehicles affected

The problem
Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, enforcer, impel, quantum, and velocity fire trucks manufactured from october 11, 2006 through june 16, 2010 and equipped with meritor wabco ex225 rear disc brakes and onspot automatic tire chains. The meritor wabco ex225 rear disc brake caliper may interfere with the onspot automatic tire chain brackets. This interference may restrict the caliper from full movement.
The risk
If this interference occurs, braking performance may be reduced without warning and a crash may occur.
The fix
Dealers will install new automatic tire chain brackets. The new brackets provide additional clearance for the full actuation of the disc brake calipers. This service will be performed free of charge. The safety recall began in july 2010. Owners may contact pierce at 1-920-832-3000.

Engine and engine cooling

10V195000827 vehicles affected

The problem
Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, lance, quantum, and velocity emergency vehicles manufactured from december 20, 2006, through february 1, 2010, equipped with detroit diesel series 60 engines. The engine may shut down unexpectedly when a diesel particulate filter over temperature condition is detected.
The risk
Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.
The fix
Owners will be notified by detroit diesel and detroit diesel will repair the vehicles free of charge by reprogramming the engine control logic to illuminate a malfunction indicator light without requesting engine shutdown. Please see daimler trucks' defect report 10e-005. The safety recall began on may 28, 2010. Owners may contact daimler trucks at 1-800-547-0712 or pierce at 1-920-832-3000.

Air bags: curtain

09V34100028 vehicles affected

The problem
Pierce is recalling certain model year 2007 through 2009 fire trucks equipped with side-roll protection systems. The sensor designed to detect vehicle roll can malfunction resulting in an inadvertent deployment of the protection system.
The risk
Inadvertent deployment of the side-roll protection system could result in a vehicle crash or injury to an out of position occupant.
The fix
Pierce will notify owners and the vehicles will be repaired free of charge. The safety recall began on august 31, 2009. Owners may contact pierce toll-free at 1-888-974-3723.

Service brakes: caliper

08V59800015 vehicles affected

The problem
Pierce is recalling 15 my 2007-2008 dash, enforcer, impel, quantum and velocity fire trucks equipped with arvinmeritor rear disc brakes and hendrickson firemaax suspension. Interference with the brake caliper adjuster bolt sleeve and the suspension beam may occur. This interference may occur if the right hand and left hand brake components were assembled on the wrong side of the axle. The adjuster bolt is designed to rotate as the brake pads wear. If the sleeve becomes damaged, the sleeve may prevent the adjuster from rotating.
The risk
If the adjuster can not rotate, brake performance may be compromised and a crash may occur.
The fix
Dealers will adjust the bolt sleeve and the proper components free of charge. All owners have been notified by arvinmeritor.

Steering: shaft pitman

08V02000022 vehicles affected

The problem
On certain fire trucks equipped with trw steering gears, models tas85 and rcs85, these steering gears contain potentially defective sector shafts with an incorrect gear tooth which may interfere with the rack-piston teeth, resulting in a stick or bind condition.
The risk
This condition has the potential to cause the steering gear to stall and restrict the steering turning angle of the vehicle which could result in a vehicle crash.
The fix
Pierce is working with trw to replace the defective steering gear (please see 07e101). The recall began on january 11, 2008. Owners ontact trw at 765-429-1768 or pierce at 920-832-3249.

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No complaints about the 2007 Pierce Quantum yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

Pierce Quantum: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
201101200-D
201001500-F
200911300Body, doors & structureF
200801300-F
20070900-D
20060500-C
20051500Body, doors & structureC
20040600-C
20030500-C
All Quantum years

2007 Pierce Quantum vs rivals

VehicleComplaintsRecallsCrashesGrade
2007 Pierce Quantum090D
2007 Pierce Impel3120FCompare
2007 Pierce Dash1130FCompare
2007 Pierce Enforcer1110CCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2007 Pierce Quantum

Does the 2007 Pierce Quantum have any recalls?

Yes - NHTSA lists 9 recalls for the 2007 Pierce Quantum: software (January 2019); structure (July 2018); axle shaft (May 2017); upper ball joint (October 2015) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2007 Pierce Quantum had?

None have been filed with NHTSA so far.

Is the 2007 Pierce Quantum a reliable vehicle?

Its Safety Index is 36 out of 100 (grade D: more problems than a typical Pierce Quantum year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Pierce Quantum years have the most complaints?
What should I do if my 2007 Pierce Quantum has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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