The problem
Newmar Corporation (Newmar) is recalling certain model year 2015-2016 Ventana, and Ventana LE vehicles manufactured March 27, 2015, to February 8, 2016, built on a Freightliner chassis. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.
The risk
If the sway bar bolts loosen, the sway bar may detach from the axle, affecting the handling and increasing the risk of a crash.
The fix
Newmar will notify owners, and dealers for Daimler Trucks, manufacturer of the chassis, will modify the sway bar mounting, free of charge. The recall began on June 14, 2016. Owners should contact Daimler Trucks North America LLC at 1-800-547-0712, or e-mail them at [email protected] to locate a service center. Owners may also contact the Newmar service department at 1-800-731-8300. Newmar's number for this recall is 16V 208.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V270000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.