The problem
Thor Motor Coach (TMC) is recalling certain model year 2016 Tuscany XTE, Palazzo, and 2016-2017 Venetian motorhomes manufactured September 9, 2015, to January 12, 2016. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.
The risk
If the sway bar bolts loosen, the sway bar may detach from the axle, affecting the handling and increasing the risk of a crash.
The fix
TMC will notify owners, and Detroit Axle service centers, subsidiaries of Daimler Trucks, the manufacturer of the chassis, will modify the sway bar mounting, free of charge. The recall began on July 22, 2016. Owners may contact Thor Motor Coach Customer service department at 1-877-500-1020, or Daimler Trucks North America LLC at 1-800-547-0712, or e-mail them at [email protected] to locate a service center. TMC's number for this recall is RC000117.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thor, Thor Motor Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V468000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.