The problem
Forest River, Inc. (Forest River) is recalling certain model year 2017 Coachmen Viking recreational trailers manufactured May 31, 2016, to August 23, 2016. The affected vehicles may be missing wire clip that retains the gas lift roof struts to the mounting bracket.
The risk
Without the wire retaining clip, the roof lifting strut could detach from the mounting bracket, allowing one side of the roof to drop down quickly, increasing the risk of injury.
The fix
Forest River will notify owners, and dealers will install a wire clip to secure the strut, free of charge. The recall began on September 29, 2016. Owners may contact Forest River customer service at 1-269-467-8281. Forest River's number for this recall is 120-08302016-0240.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coachmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V645000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.