- The problem
- Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff, and Coachmen Freedom Express recreational trailers and 2017-2018 Palomino and XLR ToyHauler and Coachmen Viking recreational trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
- The risk
- If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
- The fix
- Forest River will notify owners, and a Forest River or a Lippert dealer will replace the power tongue jack, free of charge. The recall began on February 20, 2018. Rockwood and Flagstaff Owners may contact Forest River customer service at 1-574-642-5164; XLR ToyHauler owners can call 1-574-642-0432; Viking owners can call 1-269-467-4600; Freedom Express owners can call 1-574-825-8205; Palomino owners can call 1-269-432-3246. Lippert Customer service can be reached at 1-574-538-4514 or by email at [email protected]. Forest River's number for this recall is 51-0610.
Vehicle safety record
2017 Coachmen Viking Problems, complaints & recalls
No owner complaints about the 2017 Coachmen Viking have been filed with NHTSA. It is covered by 2 recalls, the latest in January 2018 for the integrated jack / leveler / stabilizer.
NHTSA data checked
CAbout as many problems as a typical Viking year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2017 Coachmen Viking recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Forest River, Inc. (Forest River) is recalling certain model year 2017 Coachmen Viking recreational trailers manufactured May 31, 2016, to August 23, 2016. The affected vehicles may be missing wire clip that retains the gas lift roof struts to the mounting bracket.
- The risk
- Without the wire retaining clip, the roof lifting strut could detach from the mounting bracket, allowing one side of the roof to drop down quickly, increasing the risk of injury.
- The fix
- Forest River will notify owners, and dealers will install a wire clip to secure the strut, free of charge. The recall began on September 29, 2016. Owners may contact Forest River customer service at 1-269-467-8281. Forest River's number for this recall is 120-08302016-0240.
What owners say
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No complaints about the 2017 Coachmen Viking yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Coachmen Viking: every year compared
All Viking years2017 Coachmen Viking vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2017 Coachmen Viking | 0 | 2 | C | |
| 2017 Coachmen Freedom Express | 3 | 2 | C | Compare |
| 2017 Coachmen Freelander | 3 | 3 | D | Compare |
| 2017 Coachmen Mirada | 1 | 2 | C | Compare |
| 2017 Coachmen Leprechaun | 1 | 1 | B | Compare |
| 2017 Coachmen Galleria | 1 | 2 | A | Compare |
| 2017 Coachmen Cross Country | 1 | 3 | F | Compare |
| 2017 Coachmen Apex | 1 | 1 | C | Compare |
| 2017 Coachmen Prism | 1 | 1 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2017 Coachmen Viking
Does the 2017 Coachmen Viking have any recalls?
Yes - NHTSA lists 2 recalls for the 2017 Coachmen Viking: integrated jack / leveler / stabilizer (January 2018); structure (September 2016). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2017 Coachmen Viking had?
None have been filed with NHTSA so far.
Is the 2017 Coachmen Viking a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Coachmen Viking year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2017 Coachmen Viking has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data