The problem
Airstream Inc. (Airstream) is recalling certain 2017 Base Camp recreational trailers. When the trailer is heavily loaded, the axle travel may allow the tires on these vehicles to contact the plastic liner of the wheel well or fender, possibly resulting in tire failure.
The risk
Tire failure can increase the risk of a crash.
The fix
Airstream will notify owners, and dealers will replace the axle to limit the axle travel, free of charge. The recall began on April 13, 2017. Owners may contact Airstream customer service at 1-937-596-6111, extension 7401 or 7411.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Airstream dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V155000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.