- The problem
- Airstream Inc. (Airstream) is recalling certain 2017-2022 Basecamp 16, and 2021-2022 Basecamp 20 travel trailers. The adhesive bond between the glass and metal frame of the entry door window can fail, causing the glass to separate from the frame.
- The risk
- A window glass that detaches from the trailer can increase the risk of injury or crash.
- The fix
- Dealers will test the windows and replace, as necessary, free of charge. Owner notification letters were mailed February 9, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411. This recall is an expansion of recall number 20V-349.
Vehicle safety record
2017 Airstream Basecamp Problems, complaints & recalls
Owners have filed 3 complaints about the 2017 Airstream Basecamp with NHTSA, most often about the body, doors & structure (2) and the visibility & wipers (1). It is covered by 5 recalls, the latest in December 2022 for the glass, side / rear. For comparison, the 2018 has 0.
NHTSA data checked
CAbout as many problems as a typical Basecamp year, for its age
#301 most complained-about 2017 vehicle
- Complaints
- 3
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2017 Airstream Basecamp problems
Share of all 3 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2017 Airstream Basecamp recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp travel trailers. The mounting bolts that secure the air conditioner to the roof may loosen or break, allowing the air conditioner to separate from the trailer.
- The risk
- A separated air conditioner can become a road hazard, increasing the risk of a crash or injury.
- The fix
- Airstream will notify owners, and dealers will inspect the air conditioning mounting bolts are secure and replace if necessary, as well as install additional foam support blocks, free of charge. The recall began May 7, 2021. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
- The problem
- Airstream, Inc. (Airstream) is recalling certain 2017-2018 Basecamp travel trailers. The adhesive bond between the glass and the metal frame of the entry door window may fail, allowing the glass to separate while the trailer is moving.
- The risk
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- The fix
- Airstream will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary and installing updated adhesive strips to all windows, free of charge. This recall began August 3, 2020. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111, extension 7401 or 7411.
- The problem
- Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp trailers. The Tire Placard is lacking the trailer's spare tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selections and Rims."
- The risk
- The lack of information on the Tire Placard may lead an owner to unintentionally install the wrong size spare tire, affecting the vehicle control and handling, increasing the risk of crash.
- The fix
- Airstream will notify owners, and will provide corrected labels, free of charge. The recall is expected to begin July 23, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
- The problem
- Airstream Inc. (Airstream) is recalling certain 2017 Base Camp recreational trailers. When the trailer is heavily loaded, the axle travel may allow the tires on these vehicles to contact the plastic liner of the wheel well or fender, possibly resulting in tire failure.
- The risk
- Tire failure can increase the risk of a crash.
- The fix
- Airstream will notify owners, and dealers will replace the axle to limit the axle travel, free of charge. The recall began on April 13, 2017. Owners may contact Airstream customer service at 1-937-596-6111, extension 7401 or 7411.
What owners say
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3 complaints about the 2017 Airstream Basecamp
Newest first, as filed with NHTSA by owners.
The positive wire attaching to the outside of the battery box shorted against the mounting bolt, creating burn marks on the wire, the nut, the bolt and the insulator. This was discovered during an upgrade. It was hidden from sight by the side of the battery box and appears to have come from the factory this way. It appears that the wire spun during installation, creating a short.
The passenger side window that is part of the door started to come off. I was able to catch it coming loose in time to prevent it from coming completely loose. A Google search reveals that this is not an uncommon occurrence with the airstream basecamp models. There are several reports online from previous owners. We were lucky that the window didn't come off during transit! I've called airstream dealer in Seattle several times but customer service won't return my calls.
Side door glazing blew off trailer on i-75 florida. Vehicle and trailer speed at 70 mph on interstate highway. The vin has no info. No none reason for failure. *Dt *tp
Airstream Basecamp: every year compared
All Basecamp years2017 Airstream Basecamp vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2017 Airstream Basecamp | 3 | 5 | C | |
| 2017 Airstream Flying Cloud | 1 | 3 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2017 Airstream Basecamp
Does the 2017 Airstream Basecamp have any recalls?
Yes - NHTSA lists 5 recalls for the 2017 Airstream Basecamp: glass, side / rear (December 2022); air conditioner (March 2021); glass, side / rear (June 2020); labels (May 2019) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2017 Airstream Basecamp?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (2), visibility & wipers (1), electrical system (1).
How many complaints has the 2017 Airstream Basecamp had?
3 complaints have been filed with NHTSA, the first on November 3, 2017 and the latest on May 28, 2023. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2017 Airstream Basecamp a reliable vehicle?
Its Safety Index is 52 out of 100 (grade C: about as many problems as a typical Airstream Basecamp year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Airstream Basecamp years have the most complaints?
2021 (5), 2017 (3), 2020 (2). See every Airstream Basecamp year compared.
What should I do if my 2017 Airstream Basecamp has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data