- The problem
- Airstream Inc. (Airstream) is recalling certain 2017-2022 Basecamp 16, and 2021-2022 Basecamp 20 travel trailers. The adhesive bond between the glass and metal frame of the entry door window can fail, causing the glass to separate from the frame.
- The risk
- A window glass that detaches from the trailer can increase the risk of injury or crash.
- The fix
- Dealers will test the windows and replace, as necessary, free of charge. Owner notification letters were mailed February 9, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411. This recall is an expansion of recall number 20V-349.
Vehicle safety record
2020 Airstream Basecamp Problems, complaints & recalls
Owners have filed 2 complaints about the 2020 Airstream Basecamp with NHTSA, most often about the equipment & accessories (1) and the suspension (1). It is covered by 4 recalls, the latest in December 2022 for the glass, side / rear. For comparison, the 2019 has 0 and the 2021 has 5.
NHTSA data checked
CAbout as many problems as a typical Basecamp year, for its age
#280 most complained-about 2020 vehicle
- Complaints
- 2
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2020 Airstream Basecamp problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2020 Airstream Basecamp recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp travel trailers. The mounting bolts that secure the air conditioner to the roof may loosen or break, allowing the air conditioner to separate from the trailer.
- The risk
- A separated air conditioner can become a road hazard, increasing the risk of a crash or injury.
- The fix
- Airstream will notify owners, and dealers will inspect the air conditioning mounting bolts are secure and replace if necessary, as well as install additional foam support blocks, free of charge. The recall began May 7, 2021. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
- The problem
- Airstream, Inc. (Airstream) is recalling certain 2019-2020 Sport, Nest, Flying Cloud, International Serenity, International Signature, Classic, Globetrotter and Tommy Bahama trailers and 2020 Basecamp, Bambi and Caravel trailers. Due to improper welding, the Demco ball coupler installed on the travel trailers may not provide enough clamping force on the tow ball, potentially causing the coupler to separate from the tow ball.
- The risk
- If the coupler separates from the tow ball, the trailer can detach from the tow vehicle, increasing the risk of a crash.
- The fix
- Airstream will notify owners, and will send a temporary use adaptor that can be slipped over the ball portion of the coupler to allow owners to tow their trailers. For the final remedy, dealers will add a shim plate to the backside of the ball coupler clamp to put it in position to apply the required clamping force on the tow ball, free of charge. The recall began November 13, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
- The problem
- Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp trailers. The Tire Placard is lacking the trailer's spare tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selections and Rims."
- The risk
- The lack of information on the Tire Placard may lead an owner to unintentionally install the wrong size spare tire, affecting the vehicle control and handling, increasing the risk of crash.
- The fix
- Airstream will notify owners, and will provide corrected labels, free of charge. The recall is expected to begin July 23, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
What owners say
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2 complaints about the 2020 Airstream Basecamp
Newest first, as filed with NHTSA by owners.
The contact owns a 2020 Air Stream Base Camp. The contact stated that while hauling the trailer, the trailer was shaking abnormally. The contact stated that the three-foot cord loosened and melted the plug and cord. The contact stated that as a result of the failure, the hot water heater and furnace combo experienced an electrical short. The cord lost voltage and melted a hole in the receptacle. There were no warning lights illuminated. An independent mechanic noticed the plug attached to the receptacle was...
Read the full complaint
damaged. The vehicle was taken to the local dealer where the furnace and hot water heater combo was replaced. The manufacturer was notified by email, but no additional assistance was provided. The failure mileage was unknown.
The Air Stream Basecamp rock guard shield Southco fasteners have repeatedly failed and dropped out while traveling. We had a full replacement of all the Southco fasteners for the three rock guard shields installed on our 2020 Air Stream basecamp X trailer while we were traveling July 2020. Replacement service was handled under warranty by an Air Stream service department. While on a May 2021 trip, we again had a Southco fastener drop out of a rock shield. We only notice the fasteners are missing when we stop for...
Read the full complaint
gas, not while in transit. We are working with with the local Air Stream service department to replace the current missing fastener, again under warranty. It would be extremely dangerous if both of the Southco rock guard fasteners fall out of a shield while driving down the road with the trailer. Nothing would stop the shield from swinging open, breaking off due to wind pressure, and hitting other vehicles, causing serious injury and expensive repair.
Airstream Basecamp: every year compared
All Basecamp years2020 Airstream Basecamp vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Airstream Basecamp | 2 | 4 | C | |
| 2020 Airstream Interstate | 2 | 3 | F | Compare |
| 2020 Airstream Bambi | 1 | 1 | D | Compare |
| 2020 Airstream Flying Cloud | 1 | 3 | D | Compare |
| 2020 Airstream International | 1 | 3 | F | Compare |
| 2020 Airstream Atlas | 1 | 3 | B | Compare |
| 2020 Airstream Mercedes-Benz Sprinter | 1 | 0 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Airstream Basecamp
Does the 2020 Airstream Basecamp have any recalls?
Yes - NHTSA lists 4 recalls for the 2020 Airstream Basecamp: glass, side / rear (December 2022); air conditioner (March 2021); trailer hitches (October 2019); labels (May 2019). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2020 Airstream Basecamp?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1), suspension (1), body, doors & structure (1).
How many complaints has the 2020 Airstream Basecamp had?
2 complaints have been filed with NHTSA, the first on May 21, 2021 and the latest on February 13, 2023. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2020 Airstream Basecamp a reliable vehicle?
Its Safety Index is 48 out of 100 (grade C: about as many problems as a typical Airstream Basecamp year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Airstream Basecamp years have the most complaints?
2021 (5), 2017 (3), 2020 (2). See every Airstream Basecamp year compared.
What should I do if my 2020 Airstream Basecamp has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data