- The problem
- Airstream, Inc. (Airstream) is recalling certain 2020 25RB, 26RB, 28RB, 30RB Flying Cloud, 25RB, 28RB, 30RB Flying Cloud, and 2021 25RB, 28RB, 30RB Flying Cloud, and International travel trailers. The stove top range was incorrectly installed in a non-sealed cabinet.
- The risk
- A draft can cause the flame to enter the non-sealed cabinet, increasing the risk of a fire.
- The fix
- Dealers will install panels/baffling in the cabinet to isolate negative airflow and prevent flame inversion, free of charge. Owner notification letters were mailed July 7, 2021. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Vehicle safety record
2020 Airstream Flying Cloud Problems, complaints & recalls
Owners have filed 1 complaint about the 2020 Airstream Flying Cloud with NHTSA, most often about the body, doors & structure (1). It is covered by 3 recalls, the latest in May 2021 for the oven / stove / cooktop. For comparison, the 2019 has 1 and the 2021 has 1.
NHTSA data checked
DMore problems than a typical Flying Cloud year, for its age
#347 most complained-about 2020 vehicle
- Complaints
- 1
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2020 Airstream Flying Cloud problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2020 Airstream Flying Cloud recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Airstream, Inc. (Airstream) is recalling certain 2019-2020 Sport, Nest, Flying Cloud, International Serenity, International Signature, Classic, Globetrotter and Tommy Bahama trailers and 2020 Basecamp, Bambi and Caravel trailers. Due to improper welding, the Demco ball coupler installed on the travel trailers may not provide enough clamping force on the tow ball, potentially causing the coupler to separate from the tow ball.
- The risk
- If the coupler separates from the tow ball, the trailer can detach from the tow vehicle, increasing the risk of a crash.
- The fix
- Airstream will notify owners, and will send a temporary use adaptor that can be slipped over the ball portion of the coupler to allow owners to tow their trailers. For the final remedy, dealers will add a shim plate to the backside of the ball coupler clamp to put it in position to apply the required clamping force on the tow ball, free of charge. The recall began November 13, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
- The problem
- Airstream, Inc. (Airstream) is recalling certain 2018-2020 International, Sport, Flying Cloud, Classic, Tommy Bahama, Globetrotter, and Nest travel trailers. The forward end of the spare tire carrier may contact the ground while the trailer is moving possibly resulting in the carrier and spare tire separating from the vehicle.
- The risk
- If the spare tire and tire carrier become detached it can become a road hazard, increasing the risk of crash.
- The fix
- Airstream will notify owners, and dealers will install corrected spare tire carrier brackets, free of charge. The recall is expected to begin June 28, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111, extension 7401 or 7411.
What owners say
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1 complaints about the 2020 Airstream Flying Cloud
Newest first, as filed with NHTSA by owners.
In August 2022 I noticed that the door to our Airstream trailer was somewhat loose on its hinges and sagged slightly when opened. Inspection revealed that the hinges were not tight against the door frame. The door has two hinges that appear to be machined aluminum. Each hinge is attached to the exterior of the door frame with two bolts. The hinge attachments to the door itself appear to be secure. I attempted to tighten the bolts with a screwdriver, but the bolts would not tighten, as though stripped. I...
Read the full complaint
removed one of the bolts to attempt to diagnose what was happening, and the entire door fell off the trailer (completely separated from the trailer). Fortunately we were parked at the time, and the door had not separated while driving. I secured the door inside the trailer, covered the door opening with a tarp secured by duct tape, and drove home. I investigated the problem by partially removing the interior aluminum skin around the door frame and discovered that each bolt was secured inside the wall of the trailer by a single hex nut with an attached star washer. These nuts had come free from the screws, leaving the door secured only by friction of the bolts on the hinge bolt holes and by the door latch, which is on the forward-facing edge of the door. The door frame is a curved aluminum channel. Due to the design of the door and the hinges, the star washer for the nuts that secure the hinge bolts do not have a flat surface to bite into. As can be seen, they easily come loose. The hinge attachment appears to me to use a flawed and potentially dangerous design, as the bolts cannot be inspected or properly tightened without opening the interior wall of the trailer. The risk is that the door may become detached while driving, which would pose a serious hazard to other vehicles on the roadway.
Airstream Flying Cloud: every year compared
All Flying Cloud years2020 Airstream Flying Cloud vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Airstream Flying Cloud | 1 | 3 | D | |
| 2020 Airstream Basecamp | 2 | 4 | C | Compare |
| 2020 Airstream Interstate | 2 | 3 | F | Compare |
| 2020 Airstream Bambi | 1 | 1 | D | Compare |
| 2020 Airstream International | 1 | 3 | F | Compare |
| 2020 Airstream Atlas | 1 | 3 | B | Compare |
| 2020 Airstream Mercedes-Benz Sprinter | 1 | 0 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Airstream Flying Cloud
Does the 2020 Airstream Flying Cloud have any recalls?
Yes - NHTSA lists 3 recalls for the 2020 Airstream Flying Cloud: oven / stove / cooktop (May 2021); trailer hitches (October 2019); equipment (April 2019). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2020 Airstream Flying Cloud?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (1).
How many complaints has the 2020 Airstream Flying Cloud had?
1 complaints have been filed with NHTSA, the first on June 24, 2023 and the latest on June 24, 2023. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2020 Airstream Flying Cloud a reliable vehicle?
Its Safety Index is 37 out of 100 (grade D: more problems than a typical Airstream Flying Cloud year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Airstream Flying Cloud years have the most complaints?
2015 (2), 2010 (1), 2017 (1). See every Airstream Flying Cloud year compared.
What should I do if my 2020 Airstream Flying Cloud has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data