The problem
Newmar Corporation (Newmar) is recalling certain 2014-2018 Newmar Dutch Star and 2015-2017 Newmar Ventana motorhomes. In the affected motorhomes, the driver side and passenger side powered night shades can be lowered by using the remote when the ignition is in the ON position.
The risk
If the vehicle is being driven and the button on the remote is pushed, the night shades may lower, blocking the driver's view, possibly increasing the risk of a crash.
The fix
Newmar will notify owners and dealers will install a relay to disable the operation of the driver and passenger night shade by the remote when the ignition is in the ON position. The recall began on July 28, 2017. Owners may contact Newmar customer service at 1-800-731-8300.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 17V420000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.