The problem
E-One Incorporated (E-One) is recalling certain 2005-2010 E-One Typhoon, Cyclone II, X-036, Cyclone III, SPGL, SPBE, FLM2, F550, I440, and I740 emergency vehicles, equipped with an IOTA 50 Amp transfer switch. Electrical connections at the transfer switch may loosen and cause excessive heat.
The risk
The excessive heat can increase the risk of a fire.
The fix
E-One will notify owners, and dealers will replace the IOTA transfer switch with a Powermax switch, free of charge. The recall began on February 19, 2018. Owners may contact E-One customer service at 1-352-861-3612.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized E-One dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V056000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.