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Safety recall · 18V481000

Seat belts Glaval Bus recall

Forest River reported this recall to NHTSA on July 25, 2018. It covers about 707 vehicles across 18 model years listed below. The repair is free.

Check my VIN at NHTSAAffected vehicles
Campaign
18V481000
Reported
Jul 25, 2018
Vehicles
707
Area
Seats & seat belts

The problem

Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the passenger's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.

The risk

If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.

The fix

Forest River will notify owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on August 20, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0751. Note: This recall supersedes 18V376.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Glaval Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V481000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2017 Glaval Bus Apollo04C
2018 Glaval Bus Apollo05C
2017 Glaval Bus Commute03C
2018 Glaval Bus Commute06F
2017 Glaval Bus Concorde II04C
2018 Glaval Bus Concorde II06D
2017 Glaval Bus Entourage04C
2018 Glaval Bus Entourage05D
2017 Glaval Bus Legacy05D
2018 Glaval Bus Legacy06D
2017 Glaval Bus Primetime04D
2018 Glaval Bus Primetime05F
2017 Glaval Bus Titan II04C
2018 Glaval Bus Titan II04C
2017 Glaval Bus Titan II Low Floor03D
2018 Glaval Bus Titan II Low Floor04F
2017 Glaval Bus Universal05D
2018 Glaval Bus Universal05D

Questions

Is the 18V481000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Forest River's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 18V481000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 18V481000 announced?

Forest River reported it to NHTSA on July 25, 2018. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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