- The problem
- Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
- The risk
- If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
- The fix
- Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.
Vehicle safety record
2018 Glaval Bus Universal Problems, complaints & recalls
No owner complaints about the 2018 Glaval Bus Universal have been filed with NHTSA. It is covered by 5 recalls, the latest in November 2019 for the escape / egress / exit.
NHTSA data checked
DMore problems than a typical Universal year, for its age
- Complaints
- 0
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2018 Glaval Bus Universal recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
- The risk
- If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
- The fix
- Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.
- The problem
- Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the passenger's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.
- The risk
- If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.
- The fix
- Forest River will notify owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on August 20, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0751. Note: This recall supersedes 18V376.
- The problem
- Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the driver's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.
- The risk
- If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.
- The fix
- Forest River has notified owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on July 2, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0751.
- The problem
- Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. The seats were mounted with washers that may crack and dislodge, resulting in the seats being not securely mounted.
- The risk
- If the seat is loose at the base there would be an increased risk of injury in the event of a sudden stop or crash.
- The fix
- Forest River will notify owners, and dealers will replace the defective washers, free of charge. The recall began on November 9, 2017. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0497.
What owners say
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No complaints about the 2018 Glaval Bus Universal yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Glaval Bus Universal: every year compared
All Universal yearsQuestions about the 2018 Glaval Bus Universal
Does the 2018 Glaval Bus Universal have any recalls?
Yes - NHTSA lists 5 recalls for the 2018 Glaval Bus Universal: escape / egress / exit (November 2019); equipment adaptive / mobility (September 2018); seat belts (July 2018); seat belts (June 2018) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2018 Glaval Bus Universal had?
None have been filed with NHTSA so far.
Is the 2018 Glaval Bus Universal a reliable vehicle?
Its Safety Index is 32 out of 100 (grade D: more problems than a typical Glaval Bus Universal year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2018 Glaval Bus Universal has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data