- The problem
- Forest River, Inc. (Forest River) is recalling certain 2011-2017 Glaval Universal transit buses, models US50225, US50225C, US50226, US50226C, and US80227C. The buses are missing one egress window on the curbside and roadside of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
- The risk
- In the event of an emergency necessitating escape from the vehicle, the lack of egress windows may trap occupants inside, increasing their risk of injury.
- The fix
- Forest River will notify owners, and dealers will install one additional egress window on each the curbside and roadside of the vehicle, free of charge. The recall began on June 24, 2019. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1029.
Vehicle safety record
2012 Glaval Bus Universal Problems, complaints & recalls
No owner complaints about the 2012 Glaval Bus Universal have been filed with NHTSA. It is covered by 3 recalls, the latest in June 2019 for the escape / egress / exit.
NHTSA data checked
CAbout as many problems as a typical Universal year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2012 Glaval Bus Universal recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
- The risk
- If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
- The fix
- Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.
- The problem
- Forest River, Inc. (Forest River) is recalling certain model year 2006-2014 Glaval Universal, Primetime, Sport, Titan, and Titan II transit buses manufactured January 1, 2006, to September 26, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- The risk
- If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- The fix
- Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 16, 2016. Owners may contact Forest River customer service at 574-343-5184 or Ricon Customer Service at 1-800-322-2884. Forest River's number for this recall is 51-11102015-0108.
What owners say
Be the first Universal owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2012 Glaval Bus Universal yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Glaval Bus Universal: every year compared
All Universal yearsQuestions about the 2012 Glaval Bus Universal
Does the 2012 Glaval Bus Universal have any recalls?
Yes - NHTSA lists 3 recalls for the 2012 Glaval Bus Universal: escape / egress / exit (June 2019); equipment adaptive / mobility (September 2018); equipment adaptive / mobility (November 2015). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2012 Glaval Bus Universal had?
None have been filed with NHTSA so far.
Is the 2012 Glaval Bus Universal a reliable vehicle?
Its Safety Index is 54 out of 100 (grade C: about as many problems as a typical Glaval Bus Universal year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2012 Glaval Bus Universal has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data