The problem
Jayco, Inc. (Jayco) is recalling certain 2019 Jayco Precept and Precept Prestige motorhomes built on a Ford chassis and equipped with 22.5 inch front wheels. The front wheel hub assembly may have wheel studs that were not properly heat treated.
The risk
If a sufficient quantity of wheel studs break on one hub, vehicle handling could be affected, increasing the risk of a crash.
The fix
Ford will notify owners, and Ford dealers will inspect the front wheel hub assemblies and studs, and replace the studs as necessary, free of charge. The recall began September 28, 2018. Owners may contact Ford customers service at 1-866-436-7332 or Jayco customer service at 1-800-517-9137.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V689000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.