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Safety recall · 18V689000

Wheels Jayco recall

Jayco reported this recall to NHTSA on October 2, 2018. It covers about 24 vehicles across 2 model years listed below. The repair is free.

Campaign
18V689000
Reported
Oct 2, 2018
Vehicles
24
Area
Wheels & tires

The problem

Jayco, Inc. (Jayco) is recalling certain 2019 Jayco Precept and Precept Prestige motorhomes built on a Ford chassis and equipped with 22.5 inch front wheels. The front wheel hub assembly may have wheel studs that were not properly heat treated.

The risk

If a sufficient quantity of wheel studs break on one hub, vehicle handling could be affected, increasing the risk of a crash.

The fix

Ford will notify owners, and Ford dealers will inspect the front wheel hub assemblies and studs, and replace the studs as necessary, free of charge. The recall began September 28, 2018. Owners may contact Ford customers service at 1-866-436-7332 or Jayco customer service at 1-800-517-9137.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V689000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2019 Jayco Precept46D
2019 Jayco Precept Prestige02B

Questions

Is the 18V689000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Jayco's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 18V689000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 18V689000 announced?

Jayco reported it to NHTSA on October 2, 2018. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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