- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
- The risk
- A gas leak can increase the risk of a fire.
- The fix
- Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
Vehicle safety record
2019 Jayco Precept Problems, complaints & recalls
Owners have filed 4 complaints about the 2019 Jayco Precept with NHTSA, most often about the visibility & wipers (3) and the transmission & drivetrain (1). Those complaints describe 2 injuries. It is covered by 6 recalls, the latest in March 2021 for the oven / stove / cooktop. For comparison, the 2018 has 4 and the 2020 has 6.
NHTSA data checked
DMore problems than a typical Precept year, for its age
#261 most complained-about 2019 vehicle
- Complaints
- 4
- Recalls
- 6
- Crashes
- 0
- Fires
- 0
- Injuries
- 2
- Deaths
- 0
Most common 2019 Jayco Precept problems
Share of all 4 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2019 Jayco Precept recalls 6
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2014-2019 Precept, 2016-2019 Alante and 2019 Precept Prestige motorhomes built on a Ford F53 chassis. The blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.
- The risk
- If the wiring in the circuit overheats, it can increase the risk of fire.
- The fix
- Jayco has notified owners, and dealers will install a 25amp fuse, free of charge. The recall began April 16, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903432.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019 Jayco Precept and Precept Prestige motorhomes built on a Ford chassis and equipped with 22.5 inch front wheels. The front wheel hub assembly may have wheel studs that were not properly heat treated.
- The risk
- If a sufficient quantity of wheel studs break on one hub, vehicle handling could be affected, increasing the risk of a crash.
- The fix
- Ford will notify owners, and Ford dealers will inspect the front wheel hub assemblies and studs, and replace the studs as necessary, free of charge. The recall began September 28, 2018. Owners may contact Ford customers service at 1-866-436-7332 or Jayco customer service at 1-800-517-9137.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2018-2019 Jayco Alante, Precept, Seneca, Redhawk, and Melbourne motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."
- The risk
- An overloaded vehicle has an increased risk of a crash.
- The fix
- Jayco will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903405.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019 Jayco Alante and Precept motorhomes. When traveling at highway speeds, the windshield wiper arms may lift away from the windshield when the wiper speed setting is on high, decreasing the wiper's ability to clear the windshield. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems."
- The risk
- The driver's reduced visibility can increase the risk of a crash.
- The fix
- Jayco has notified owners, and dealers will replace the wiper system, free of charge. The recall began on July 30, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903403.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2018 Jayco Alante and 2018-2019 Jayco Precept vehicles. The windshield wiper system motor on these vehicles may fail when being operated in heavy snow or ice situations, thereby reducing driver visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems."
- The risk
- Failure of the windshield wiper system can decrease the driver's visibility, increasing the risk of a crash.
- The fix
- Jayco will notify owners, and dealers will replace the wiper module with a new relay pack, free of charge. The recall began on June 29, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903378.
What owners say
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4 complaints about the 2019 Jayco Precept
Newest first, as filed with NHTSA by owners.
Windshield wiper system worked intermittently for the last couple of years. Now it the windshield wiper system doesn't work at all.
On 5/26/2020 my husband & I were driving home from gilroy, ca with our new 2019 jayco precept prestige motorhome. We were heading nb on i-55 (50-55mph) crossing from missouri into illinois (collinsville area) & a heavy hauler carrying concrete, was speeding sb on i-55 (65 mph at least) in a construction zone, jacked knifed his vehicle to avoid slamming into stop/slowed traffic. In doing so, he went into center median causing the posted 55 mph speed sign with photo enforced attached to top of sign, along with a...
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wall of dried dirt and stone to fly into our windshield and causing it to completely implode it into our faces and brand new motorhome. Nothing is left of the windshield. The state police and emt's on site questioned why the windshield was damaged to the point of what it was. Also, the repair that our motorhome is currently at, indicated that they have never seen a windshield exploded the way this one did. Our motorhome is 38'8" long and there's glass from front to back. I've been in contact with jayco and they've responded back, saying that the windshield installed has met all safety standards and codes. *Tr
September 15 2018 while exiting the parking lot of a walmart in sterling colorado, I and my passenger heard a loud clunk and felt a sudden vibration. I immediately pulled back it to the parking lot. I exited the motorhome and took a look around. I look under the coach to find the exhaust system was laying part on the ground and part was wrapped around the driveline of the coach. Seeing that it was a saturday and just about 2 in the afternoon. We started calling jayco, ford motor company and any and all emergency...
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service numbers I could find. We finally called a mobile repair company who agreed to come out. T.L.C. Automotive and towing arrived about an hour and half later. Upon initial inspection the driver informed me the exhaust system had fall off but it had done so because it hadn't been fully installed. He showed me there were only two brackets holding the entire exhaust system in place and neither of them were installed correctly or fully. Had this happened at highway speeds it could have cause a potently fatal accident. The mechanic was able to remove the exhaust system so the motorhome was able to drive to the repair facility. It took 3 weeks to get the necessary parts from jayco so the coach could be repaired. During that time I had to stay in a local motel at my expense.
The first time the windshield wipers failed was in oct 2018. I was returning from a trip and was in colorado when it started raining and light snow. I noticed was the drivers side wiper blade was coming away from the wiper arm. I pulled over 3 times in the rain on interstate 70 to try to attach it. As I was continuing on my trip in had just gotten on the south bound interstate 15 in utah when the entire wiper assembly suddenly flopped to the outside of the motorhome. It was no longer working. I had to find an off...
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ramp to pull off. Upon examining it I was able to determine the blade assembly and wiper motor were stripped out. I tried to continue to drive until the rain was so bad I was unable to see. I had found a rest area to safely pull into and call for road side assistance. After waiting 3 hours and making several more calls for help I was able to find to proceed as the rain had stopped. A little further down the road I spotted a camp ground and decided to stay as it was getting dark. The next morning was clear and I headed to st. George ut. I stopped at a ford dealership to see about getting a new wiper assembly. They said they didnt have what I needed and to contact jayco. I even stopped at an auto parts store and was told they didnt carry the part and to try ford. Now fast forward to 2019 after having the wipers worked on several times st camping world over the past 8 months , I was on a trip from nv to florida in early november when driving though tx the wipers again starting failing. It was till I was heading home that the entire wiper striped out again. I made 2 attempts to stop at a camping world and 1 attempt to stop at a ford dealer. That I was told they could get the part but it would take a week or more and that was if it was in stock.I was once again force to limp across country with no wipers and a winter storm was baring down on the area I was in.
Jayco Precept: every year compared
All Precept years2019 Jayco Precept vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2019 Jayco Precept | 4 | 6 | D | |
| 2019 Jayco Seneca | 3 | 3 | D | Compare |
| 2019 Jayco Alante | 1 | 4 | C | Compare |
| 2019 Jayco Greyhawk | 1 | 3 | C | Compare |
| 2019 Jayco Redhawk | 1 | 5 | D | Compare |
| 2019 Jayco Melbourne | 1 | 4 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2019 Jayco Precept
Does the 2019 Jayco Precept have any recalls?
Yes - NHTSA lists 6 recalls for the 2019 Jayco Precept: oven / stove / cooktop (March 2021); fuses and circuit breakers (April 2019); wheels (October 2018); labels (July 2018) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2019 Jayco Precept?
By the complaints owners filed with NHTSA, the most common problem areas are the visibility & wipers (3), transmission & drivetrain (1).
How many complaints has the 2019 Jayco Precept had?
4 complaints have been filed with NHTSA, the first on November 25, 2019 and the latest on October 14, 2024. Of these, 0 describe a crash and 0 a fire, and together they report 2 injuries and 0 deaths.
Is the 2019 Jayco Precept a reliable vehicle?
Its Safety Index is 37 out of 100 (grade D: more problems than a typical Jayco Precept year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Jayco Precept years have the most complaints?
2021 (9), 2017 (7), 2020 (6). See every Jayco Precept year compared.
What should I do if my 2019 Jayco Precept has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data