- The problem
- Jayco, Inc. (Jayco) is recalling certain 2020-2022 Jayco Precept motorhomes. The heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.
- The risk
- A storage compartment that melts can increase the risk of a fire.
- The fix
- Dealers will extend the heat shield, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Vehicle safety record
2020 Jayco Precept Problems, complaints & recalls
Owners have filed 6 complaints about the 2020 Jayco Precept with NHTSA, most often about the electrical system (2) and the equipment & accessories (1). It is covered by 4 recalls, the latest in May 2022 for the recreational vehicle / trailer. For comparison, the 2019 has 4 and the 2021 has 9.
NHTSA data checked
CAbout as many problems as a typical Precept year, for its age
#193 most complained-about 2020 vehicle
- Complaints
- 6
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2020 Jayco Precept problems
Share of all 6 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2020 Jayco Precept recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
- The risk
- A gas leak can increase the risk of a fire.
- The fix
- Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Alante, Precept, Entegra Vision, 2021 Jayco Precept Prestige, Entegra Vision XL, and Emblem motorhomes built on a Ford F-53 chassis. The engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive.
- The risk
- Excessive surface temperatures can increase the risk of injury to the occupants.
- The fix
- Jayco will notify owners, and dealers will install an additional insulation insert, and a foam seal on the outer edge of the cover, free of charge. The recall began December 28, 2020. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903527.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
- The risk
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- The fix
- Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
What owners say
Be the first Precept owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
6 complaints about the 2020 Jayco Precept
Newest first, as filed with NHTSA by owners.
Gears in steering gear box must be "sloppy". Constantly needing to correct to drive a straight line down the road. I have gone to "Safety Plus Steering Control" and had them install the proper Control arm, thinking this would solve the problem. It has not. The constant correcting of the steering going down the road is tiring. I believe the gearbox is the problem. This has been a problem ever since I bought it new in 2020, and is getting worse. Thank you
The contact owns a 2020 Jayco Precept RV constructed on a 2019 Ford F-53 chassis. The contact stated that while driving at approximately 65 MPH, the screws used to secure the brackets holding the 300-pound refrigerator failed, and the refrigerator became unsecured, causing the 25-foot long passenger's side slider to detach. The cause of the failure was not yet determined. The contact stated that the failure had previously occurred on multiple occasions and the passenger's side slide brake and Hydraulic pump were...
Read the full complaint
replaced. Additionally, the overhead passenger's side bed had detached from the wall nearly causing injuries to his wife. The local dealer and manufacturer were notified of the failures. The failure mileage was 2,000.
We have multiple issues with cylinder misfire codes. The smart junction box, wiring and spark plugs have been replaced but we repeatedly take our motorhome to ford for repairs. At only 5600 miles we have not been able to travel consistently.
Doghouse becomes extremely hot while travelling. It melts candy, gum, mints setting in the cupholder or cellphone tray. Cannot rest barefoot on the doghouse..It was first noted shortly after delivery oct 2019. We addressed it with service department who informed us jayco would do nothing unless there needed to be other repairs requiring dash removal. Heat continues to be an issue.
Can not adjust driver seat so that smaller drivers can reach the gas and brake pedals. I am 5'1". Even with the seat as far forward and low as possible I have to wear platform shoes in order to drive the rv.
I have been having electrical issues, current parts on order at repair shop. I had some more electrical issues develop. I found that there are melting wires and the plastic storage bin above there area also has melted. All this damage is in front of the catalytic converter where the left and right exhaust join. It got so hot to melt the plastic box. If this continued, it could easily catch fire. The electrical wires can cause a fire. My wife refused to ride in the rv now when we moved, she followed in the...
Read the full complaint
car. I have several warranty issue going, expected with new. This issue is very serious and needs immediate attention. Please follow up with questions or request for more information.
Jayco Precept: every year compared
All Precept years2020 Jayco Precept vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Jayco Precept | 6 | 4 | C | |
| 2020 Jayco Greyhawk | 2 | 5 | D | Compare |
| 2020 Jayco Alante | 2 | 3 | C | Compare |
| 2020 Jayco Embark | 1 | 4 | D | Compare |
| 2020 Jayco Melbourne | 1 | 7 | C | Compare |
| 2020 Jayco All Travel Trailers | 1 | 0 | - | Compare |
| 2020 Jayco Seneca | 1 | 3 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Jayco Precept
Does the 2020 Jayco Precept have any recalls?
Yes - NHTSA lists 4 recalls for the 2020 Jayco Precept: recreational vehicle / trailer (May 2022); oven / stove / cooktop (March 2021); engine (October 2020); glass, side / rear (June 2020). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2020 Jayco Precept?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (2), equipment & accessories (1), engine & cooling (1).
How many complaints has the 2020 Jayco Precept had?
6 complaints have been filed with NHTSA, the first on August 30, 2020 and the latest on November 15, 2023. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2020 Jayco Precept a reliable vehicle?
Its Safety Index is 45 out of 100 (grade C: about as many problems as a typical Jayco Precept year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Jayco Precept years have the most complaints?
2021 (9), 2017 (7), 2020 (6). See every Jayco Precept year compared.
What should I do if my 2020 Jayco Precept has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data