- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
- The risk
- A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
- The fix
- Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Vehicle safety record
2020 Jayco Embark Problems, complaints & recalls
Owners have filed 1 complaint about the 2020 Jayco Embark with NHTSA, most often about the equipment & accessories (1). It is covered by 4 recalls, the latest in September 2021 for the instrument cluster / panel. For comparison, the 2019 has 0 and the 2021 has 0.
NHTSA data checked
DMore problems than a typical Embark year, for its age
#347 most complained-about 2020 vehicle
- Complaints
- 1
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2020 Jayco Embark problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2020 Jayco Embark recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
- The risk
- Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
- The fix
- Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.
- The risk
- A damaged circuit board could increase the risk of a fire.
- The fix
- Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Embark motorhomes. While the motorhome was being delivered, the hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.
- The risk
- The damaged hitch may result in the towed vehicle separating from the motorhome, increasing the risk of a crash.
- The fix
- Jayco has notified owners, and dealers will replace the hitch, free of charge. The recall began March 15, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903429.
What owners say
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1 complaints about the 2020 Jayco Embark
Newest first, as filed with NHTSA by owners.
The component involved is the LP regulator 2nd stage cover that is used on a travel trailer LP system. I received a recall notice to have the LP regulator replaced as they were know to be leaking. I took the trailer to my dealer and they replaced the LP regulator but I was told that they did not have a plastic cover for the second stage of the regulator. The cover is required by ANSI 1192 section 5.2.15.8. The regulator that replaced the leaking regulator was a different shape and the second stage cover from...
Read the full complaint
the leaking regulator did not fit the new regulator. The cover is required to prevent the vent at the bottom of the second stage from freezing over with moisture and causing the regulator to malfunction and creating a safety issue. I insisted that a cover be placed on the regulator. I was first told that they were not putting covers on the new regulators as they did not receive any with the shipment of new regulators. I continued to insist that they find a cover. The technician went to the parts department but was told that the covers were decorative and they were not supplying them. I still insisted and they found one and put it on my regulator. I talked with the shop foreman and told him of the problem and that he was creating a safety issue on all of the trailers that were getting new regulators. He said he would look into it. I asked for a response but have heard nothing. I called the rv manufacture and told them about the problem. They said they would call me back the next day. I haven't had a call. I am sending this to you as I am sure with the experience I encountered there are hundreds or maybe even thousands of trailers at my dealership alone that have had the regulator changed under the recall but did not get the protective cover.
Jayco Embark: every year compared
All Embark years2020 Jayco Embark vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Jayco Embark | 1 | 4 | D | |
| 2020 Jayco Precept | 6 | 4 | C | Compare |
| 2020 Jayco Greyhawk | 2 | 5 | D | Compare |
| 2020 Jayco Alante | 2 | 3 | C | Compare |
| 2020 Jayco Melbourne | 1 | 7 | C | Compare |
| 2020 Jayco All Travel Trailers | 1 | 0 | - | Compare |
| 2020 Jayco Seneca | 1 | 3 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Jayco Embark
Does the 2020 Jayco Embark have any recalls?
Yes - NHTSA lists 4 recalls for the 2020 Jayco Embark: instrument cluster / panel (September 2021); structure (July 2021); electrical system (September 2020); trailer hitches (March 2019). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2020 Jayco Embark?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1).
How many complaints has the 2020 Jayco Embark had?
1 complaints have been filed with NHTSA, the first on January 20, 2022 and the latest on January 20, 2022. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2020 Jayco Embark a reliable vehicle?
Its Safety Index is 31 out of 100 (grade D: more problems than a typical Jayco Embark year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Jayco Embark years have the most complaints?
2017 (1), 2020 (1). See every Jayco Embark year compared.
What should I do if my 2020 Jayco Embark has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data