- The problem
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Entegra Launch, Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
- The risk
- A wiring harness that overheats increases the risk of a fire.
- The fix
- Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Vehicle safety record
2020 Jayco Melbourne Problems, complaints & recalls
Owners have filed 1 complaint about the 2020 Jayco Melbourne with NHTSA, most often about the body, doors & structure (1) and the equipment & accessories (1). It is covered by 7 recalls, the latest in July 2023 for the fan / motor. For comparison, the 2019 has 1 and the 2021 has 1.
NHTSA data checked
CAbout as many problems as a typical Melbourne year, for its age
#347 most complained-about 2020 vehicle
- Complaints
- 1
- Recalls
- 7
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2020 Jayco Melbourne problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2020 Jayco Melbourne recalls 7
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes. The instrument cluster may fail to display any information when the vehicle is started.
- The risk
- A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
- The fix
- Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Daimler 23V-204.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
- The risk
- Vehicle rollaway increases the risk of a crash.
- The fix
- Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
- The risk
- If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
- The fix
- Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
- The risk
- Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
- The fix
- Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
- The risk
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- The fix
- Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
- The risk
- If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
- The fix
- Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.
What owners say
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1 complaints about the 2020 Jayco Melbourne
Newest first, as filed with NHTSA by owners.
The Lippert Schwintek slide system has failed on our 2020 Jayco Melbourne 24L at least five times (and been repaired 4 times - about to be 5 times) since it was purchased on 9/18/2023. When the slide fails, it is not locked into place and will extend out of the perimeter of the RV when driving around a corner or curve. This results in danger to us as it can cause us to lose control of the RV if it slides too far out while navigating a curve. We have had to stop on a busy interstate to push the slide back in! ...
Read the full complaint
So far, only one of the slide corners has failed. If both fail, the entire slide will go out and will result in a catastrophic incident. When the slide mechanism fails, it makes a loud "pop". There is no other warning or indication that it is about to fail. The failure happens at the end of the cycle of either retracting or extending the slide. The slide has been inspected, worked on and repaired by certified RV Technicians and a certified RV repair service center. Both RV Technicians and the service center have confirmed the slide failure. There are many, many other owners who have the same slide failure and eventually give up and have it replaced spending thousands of dollars for an upgraded system. The Lippert Schwintek system is NOT sufficient for a slide of this size, hence the repeated failures, according to the RV Technicians and service center.
Jayco Melbourne: every year compared
All Melbourne years2020 Jayco Melbourne vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Jayco Melbourne | 1 | 7 | C | |
| 2020 Jayco Precept | 6 | 4 | C | Compare |
| 2020 Jayco Greyhawk | 2 | 5 | D | Compare |
| 2020 Jayco Alante | 2 | 3 | C | Compare |
| 2020 Jayco Embark | 1 | 4 | D | Compare |
| 2020 Jayco All Travel Trailers | 1 | 0 | - | Compare |
| 2020 Jayco Seneca | 1 | 3 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Jayco Melbourne
Does the 2020 Jayco Melbourne have any recalls?
Yes - NHTSA lists 7 recalls for the 2020 Jayco Melbourne: fan / motor (July 2023); instrument cluster / panel (June 2023); park pawl (February 2023); wiring (August 2020) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2020 Jayco Melbourne?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (1), equipment & accessories (1).
How many complaints has the 2020 Jayco Melbourne had?
1 complaints have been filed with NHTSA, the first on January 13, 2025 and the latest on January 13, 2025. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2020 Jayco Melbourne a reliable vehicle?
Its Safety Index is 40 out of 100 (grade C: about as many problems as a typical Jayco Melbourne year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Jayco Melbourne years have the most complaints?
2019 (1), 2020 (1), 2021 (1). See every Jayco Melbourne year compared.
What should I do if my 2020 Jayco Melbourne has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data