- The problem
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Entegra Launch, Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
- The risk
- A wiring harness that overheats increases the risk of a fire.
- The fix
- Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Vehicle safety record
2021 Jayco Melbourne Problems, complaints & recalls
Owners have filed 1 complaint about the 2021 Jayco Melbourne with NHTSA. It is covered by 7 recalls, the latest in July 2023 for the fan / motor. For comparison, the 2020 has 1 and the 2022 has 0.
NHTSA data checked
DMore problems than a typical Melbourne year, for its age
#371 most complained-about 2021 vehicle
- Complaints
- 1
- Recalls
- 7
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2021 Jayco Melbourne recalls 7
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes. The instrument cluster may fail to display any information when the vehicle is started.
- The risk
- A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
- The fix
- Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Daimler 23V-204.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
- The risk
- Vehicle rollaway increases the risk of a crash.
- The fix
- Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The shim on the torsion bar was incorrectly installed between the nut and the torsion bar, rather than between the ball stud and the torsion bar.
- The risk
- An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage, resulting in a loss of vehicle stability, and increasing the risk of a crash.
- The fix
- Dealers will replace the torsion bar linkage and correct the position of the shim, free of charge. Owner notification letters were mailed September 29, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-131.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
- The risk
- If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
- The fix
- Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
- The risk
- Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
- The fix
- Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
- The risk
- If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
- The fix
- Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.
What owners say
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Problems or none - your experience is exactly what the next buyer is looking for. Write it now
1 complaints about the 2021 Jayco Melbourne
Newest first, as filed with NHTSA by owners.
2021 Jayco melbourne. Consumer writes in regard to sim card update safety recall. The consumer is in the process of selling the above mentioned vehicle but can not do so due to the fact that he needs mercedes benz to issue a recall clearance letter so the rv can cross the us/canadian border.
Jayco Melbourne: every year compared
All Melbourne years2021 Jayco Melbourne vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2021 Jayco Melbourne | 1 | 7 | D | |
| 2021 Jayco Precept | 9 | 4 | D | Compare |
| 2021 Jayco Redhawk | 6 | 3 | D | Compare |
| 2021 Jayco Alante | 4 | 3 | D | Compare |
| 2021 Jayco Northpoint | 2 | 6 | F | Compare |
| 2021 Jayco Seneca | 1 | 4 | F | Compare |
| 2021 Jayco Greyhawk | 1 | 3 | D | Compare |
| 2021 Jayco Seneca Prestige | 1 | 4 | F | Compare |
| 2021 Jayco Melbourne Prestige | 1 | 7 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2021 Jayco Melbourne
Does the 2021 Jayco Melbourne have any recalls?
Yes - NHTSA lists 7 recalls for the 2021 Jayco Melbourne: fan / motor (July 2023); instrument cluster / panel (June 2023); park pawl (February 2023); torsion bar (September 2022) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2021 Jayco Melbourne had?
1 complaints have been filed with NHTSA, the first on October 20, 2022 and the latest on October 20, 2022. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2021 Jayco Melbourne a reliable vehicle?
Its Safety Index is 35 out of 100 (grade D: more problems than a typical Jayco Melbourne year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Jayco Melbourne years have the most complaints?
2019 (1), 2020 (1), 2021 (1). See every Jayco Melbourne year compared.
What should I do if my 2021 Jayco Melbourne has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data