- The problem
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco North Point fifth wheel travel trailers. The certification labels may have the incorrect tire size information, causing the operator to install incorrect tires.
- The risk
- Towing a trailer with incorrect tires increases the risk of a crash.
- The fix
- Jayco will mail correct certification labels to owners, free of charge. Owner notification letters were mailed June 13, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901633.
Vehicle safety record
2021 Jayco Northpoint Problems, complaints & recalls
Owners have filed 2 complaints about the 2021 Jayco Northpoint with NHTSA, most often about the suspension (2). It is covered by 6 recalls, the latest in May 2025 for the labels. For comparison, the 2020 has 0.
NHTSA data checked
FFar more problems than a typical Northpoint year, for its age
#302 most complained-about 2021 vehicle
- Complaints
- 2
- Recalls
- 6
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2021 Jayco Northpoint problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2021 Jayco Northpoint recalls 6
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2021-2022 Northpoint, Pinnacle, and Seismic fifth wheel travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
- The risk
- A gas leak in the presence of an ignition source can increase the risk of a fire.
- The fix
- Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed May 23, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901577.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2021-2022 North Point and Pinnacle trailers equipped with certain Sailun tires, size ST235/80R16/G. Due to a manufacturing issue, the tires may experience a belt separation.
- The risk
- Belt separation could lead to loss of vehicle control, increasing the risk of a crash.
- The fix
- Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owners are advised to discontinue use of the affected tires that contain the DOT factory code DOT 1YJ and date code 2020-4120. Owner notification letters were mailed February 28, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 21T-018.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
- The risk
- Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
- The fix
- Dealers will replace the regulator, and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
- The risk
- Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
- The fix
- Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Fifth Wheel Northpoint 387RDFS(LZ) recreational trailers. The welds on the axle spindle may fail, causing the wheel/spindle assembly to break away from the axle tube.
- The risk
- If the wheel/spindle assembly separates from the axle tube, it can increase the risk of a crash.
- The fix
- Jayco will notify owners, and dealers will inspect the axle, and replace if necessary, free of charge. The recall began December 30, 2020. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9901526.
What owners say
Be the first Northpoint owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
2 complaints about the 2021 Jayco Northpoint
Newest first, as filed with NHTSA by owners.
The contact owns a 2021 Jayco Northpoint. The contact stated while inspecting the RV it was discovered that the rear driver's side tire had experienced balding. After measuring the axle, it was determined that a 5/16-inch discrepancy on the driver's side of the axle was present which caused the balding of the tire. The RV manufacturer and the axle manufacturer Dexter Axles were notified of the failure and the axle was replaced. The contact was not informed if the vehicle was included in NHTSA Campaign Number: 20V665000 (Suspension). The failure mileage was 3,300.
The contact owns a 2021 Jayco Northpoint RV. The contact stated while parked in a parking lot, the contact was inspecting the vehicle and became aware that the passenger's side rear tire inside edge was worn steel belts were showing. The contact had an RV mobile tech replace the tire with the spare. The contact then slowly drove the RV to a local dealer who diagnosed the failure as a bent rear axle and that the axle was welded incorrectly on the RV. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.
Jayco Northpoint: every year compared
All Northpoint years2021 Jayco Northpoint vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2021 Jayco Northpoint | 2 | 6 | F | |
| 2021 Jayco Precept | 9 | 4 | D | Compare |
| 2021 Jayco Redhawk | 6 | 3 | D | Compare |
| 2021 Jayco Alante | 4 | 3 | D | Compare |
| 2021 Jayco Seneca | 1 | 4 | F | Compare |
| 2021 Jayco Greyhawk | 1 | 3 | D | Compare |
| 2021 Jayco Seneca Prestige | 1 | 4 | F | Compare |
| 2021 Jayco Melbourne Prestige | 1 | 7 | F | Compare |
| 2021 Jayco Melbourne | 1 | 7 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2021 Jayco Northpoint
Does the 2021 Jayco Northpoint have any recalls?
Yes - NHTSA lists 6 recalls for the 2021 Jayco Northpoint: labels (May 2025); lines and fittings (May 2022); tread / belt (February 2022); lpg systems (September 2021) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2021 Jayco Northpoint?
By the complaints owners filed with NHTSA, the most common problem areas are the suspension (2).
How many complaints has the 2021 Jayco Northpoint had?
2 complaints have been filed with NHTSA, the first on October 21, 2021 and the latest on October 21, 2021. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2021 Jayco Northpoint a reliable vehicle?
Its Safety Index is 5 out of 100 (grade F: far more problems than a typical Jayco Northpoint year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2021 Jayco Northpoint has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data