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Suspension

2021 Jayco Northpoint Suspension problems

Owners have filed 2 complaints about the 2021 Jayco Northpoint's suspension with NHTSA - 100% of all its complaints, most recently on October 21, 2021. Broken springs, struts, control arms, ball joints, noises and alignment that won't hold.

Complaints
2
Recalls
1
Crashes
0
Fires
0
Injuries
0
Deaths
0

Suspension recalls for the 2021 Jayco Northpoint

Suspension: spindle

20V665000735 vehicles affected

The problem
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Fifth Wheel Northpoint 387RDFS(LZ) recreational trailers. The welds on the axle spindle may fail, causing the wheel/spindle assembly to break away from the axle tube.
The risk
If the wheel/spindle assembly separates from the axle tube, it can increase the risk of a crash.
The fix
Jayco will notify owners, and dealers will inspect the axle, and replace if necessary, free of charge. The recall began December 30, 2020. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9901526.

Suspension complaints

Suspension

The contact owns a 2021 Jayco Northpoint. The contact stated while inspecting the RV it was discovered that the rear driver's side tire had experienced balding. After measuring the axle, it was determined that a 5/16-inch discrepancy on the driver's side of the axle was present which caused the balding of the tire. The RV manufacturer and the axle manufacturer Dexter Axles were notified of the failure and the axle was replaced. The contact was not informed if the vehicle was included in NHTSA Campaign Number: 20V665000 (Suspension). The failure mileage was 3,300.

Filed Incident SuspensionNHTSA 11437670
Suspension

The contact owns a 2021 Jayco Northpoint RV. The contact stated while parked in a parking lot, the contact was inspecting the vehicle and became aware that the passenger's side rear tire inside edge was worn steel belts were showing. The contact had an RV mobile tech replace the tire with the spare. The contact then slowly drove the RV to a local dealer who diagnosed the failure as a bent rear axle and that the axle was welded incorrectly on the RV. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.

Filed Incident SuspensionNHTSA 11437632

Jayco Northpoint suspension complaints by year

Northpoint suspension problems, every year

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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