- The problem
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco North Point fifth wheel travel trailers. The certification labels may have the incorrect tire size information, causing the operator to install incorrect tires.
- The risk
- Towing a trailer with incorrect tires increases the risk of a crash.
- The fix
- Jayco will mail correct certification labels to owners, free of charge. Owner notification letters were mailed June 13, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901633.
Vehicle safety record
2020 Jayco Northpoint Problems, complaints & recalls
No owner complaints about the 2020 Jayco Northpoint have been filed with NHTSA. It is covered by 4 recalls, the latest in May 2025 for the labels.
NHTSA data checked
FFar more problems than a typical Northpoint year, for its age
- Complaints
- 0
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2020 Jayco Northpoint recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
- The risk
- Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
- The fix
- Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Fifth Wheel Northpoint 387RDFS(LZ) recreational trailers. The welds on the axle spindle may fail, causing the wheel/spindle assembly to break away from the axle tube.
- The risk
- If the wheel/spindle assembly separates from the axle tube, it can increase the risk of a crash.
- The fix
- Jayco will notify owners, and dealers will inspect the axle, and replace if necessary, free of charge. The recall began December 30, 2020. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9901526.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
- The risk
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- The fix
- Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
What owners say
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No complaints about the 2020 Jayco Northpoint yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Jayco Northpoint: every year compared
All Northpoint years2020 Jayco Northpoint vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Jayco Northpoint | 0 | 4 | F | |
| 2020 Jayco Precept | 6 | 4 | C | Compare |
| 2020 Jayco Greyhawk | 2 | 5 | D | Compare |
| 2020 Jayco Alante | 2 | 3 | C | Compare |
| 2020 Jayco Embark | 1 | 4 | D | Compare |
| 2020 Jayco Melbourne | 1 | 7 | C | Compare |
| 2020 Jayco All Travel Trailers | 1 | 0 | - | Compare |
| 2020 Jayco Seneca | 1 | 3 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Jayco Northpoint
Does the 2020 Jayco Northpoint have any recalls?
Yes - NHTSA lists 4 recalls for the 2020 Jayco Northpoint: labels (May 2025); lpg systems (June 2021); spindle (October 2020); glass, side / rear (June 2020). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2020 Jayco Northpoint had?
None have been filed with NHTSA so far.
Is the 2020 Jayco Northpoint a reliable vehicle?
Its Safety Index is 12 out of 100 (grade F: far more problems than a typical Jayco Northpoint year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2020 Jayco Northpoint has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data