- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
- The risk
- Vehicle rollaway increases the risk of a crash.
- The fix
- Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
Vehicle safety record
2019 Jayco Melbourne Problems, complaints & recalls
Owners have filed 1 complaint about the 2019 Jayco Melbourne with NHTSA, most often about the equipment & accessories (1). It is covered by 4 recalls, the latest in February 2023 for the park pawl. For comparison, the 2018 has 0 and the 2020 has 1.
NHTSA data checked
BFewer problems than a typical Melbourne year, for its age
#368 most complained-about 2019 vehicle
- Complaints
- 1
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2019 Jayco Melbourne problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2019 Jayco Melbourne recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
- The risk
- Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
- The fix
- Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
- The risk
- If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
- The fix
- Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2018-2019 Jayco Alante, Precept, Seneca, Redhawk, and Melbourne motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."
- The risk
- An overloaded vehicle has an increased risk of a crash.
- The fix
- Jayco will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903405.
What owners say
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1 complaints about the 2019 Jayco Melbourne
Newest first, as filed with NHTSA by owners.
Tl* the contact owns a 2019 jayco melbourne prestige. The contact received notification of nhtsa campaign number: 19v845000 (equipment) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called dunlap family rv of chattanooga dealer, 360 industrial blvd, ringgold, ga 30736, and was informed part was not available for the repair. The manufacturer was made aware of the issue and informed the contact part was not available. The contact had not experience a failure. The vin was not available.
Jayco Melbourne: every year compared
All Melbourne years2019 Jayco Melbourne vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2019 Jayco Melbourne | 1 | 4 | B | |
| 2019 Jayco Precept | 4 | 6 | D | Compare |
| 2019 Jayco Seneca | 3 | 3 | D | Compare |
| 2019 Jayco Alante | 1 | 4 | C | Compare |
| 2019 Jayco Greyhawk | 1 | 3 | C | Compare |
| 2019 Jayco Redhawk | 1 | 5 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2019 Jayco Melbourne
Does the 2019 Jayco Melbourne have any recalls?
Yes - NHTSA lists 4 recalls for the 2019 Jayco Melbourne: park pawl (February 2023); underbody shields (July 2020); owners / service / other manual (June 2020); labels (July 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2019 Jayco Melbourne?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1).
How many complaints has the 2019 Jayco Melbourne had?
1 complaints have been filed with NHTSA, the first on March 17, 2020 and the latest on March 17, 2020. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2019 Jayco Melbourne a reliable vehicle?
Its Safety Index is 64 out of 100 (grade B: fewer problems than a typical Jayco Melbourne year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Jayco Melbourne years have the most complaints?
2019 (1), 2020 (1), 2021 (1). See every Jayco Melbourne year compared.
What should I do if my 2019 Jayco Melbourne has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data