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Safety recall · 20V477000

Air bags: side / window Coachmen, Dynamax, Forest River recall

Forest River reported this recall to NHTSA on August 14, 2020. It covers about 412 vehicles across 10 model years listed below. The repair is free.

Campaign
20V477000
Reported
Aug 14, 2020
Vehicles
412
Area
Airbags

The problem

Forest River, Inc. (Forest) is recalling certain 2020-2021 Forest River Forester, Sunseeker, Dynamax Isata and Coachmen Galleria and Prism motorhomes built on Sprinter Van chassis equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

The risk

If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

The fix

Forest River will notify owners, and Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began September 21, 2020. Owners may contact Daimler Vans customer service at 1-877-762-8267. Daimler Vans number for their recall is VS3DREHSIK. Forest's number for this recall is 51-1206.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Coachmen, Dynamax, Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V477000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 20V477000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Forest River's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 20V477000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 20V477000 announced?

Forest River reported it to NHTSA on August 14, 2020. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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