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Vehicle safety record

2020 Coachmen Prism Problems, complaints & recalls

Owners have filed 2 complaints about the 2020 Coachmen Prism with NHTSA, most often about the body, doors & structure (1) and the brakes (1). It is covered by 3 recalls, the latest in November 2020 for the lpg systems. For comparison, the 2019 has 1 and the 2021 has 0.

NHTSA data checked

CAbout as many problems as a typical Prism year, for its age

#280 most complained-about 2020 vehicle

Complaints
2
Recalls
3
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2020 Coachmen Prism problems

Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2020 Coachmen Prism recalls 3

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment: lpg systems

20V7270004,203 vehicles affected

The problem
Forest River, Inc. (Forest River) is recalling certain 2019 Coachmen Chaparral and Shasta, 2019-2020 Coachmen Concord and Orion, 2020-2021 Coachmen Cross Trek and Forest River Berkshire, 2019-2021 Coachmen Freelander, Leprechaun and Prism, 2020 Coachmen Mirada, Pursuit and Sportscoach, Dynamax Force, DX3, Dynaquest XL and Isata and Forest River Wildwood and 2008 and 2020 Forest River Salem vehicles equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
The risk
A gas leak can increase the risk of a fire.
The fix
Forest River will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 11, 2021. Owners may contact Forest River customer service at 1-574-825-4995, or Dometic customer service at 1-574-293-0681. Forest River's number for this recall is 51-1259.

Air bags: side / window

20V477000412 vehicles affected

The problem
Forest River, Inc. (Forest) is recalling certain 2020-2021 Forest River Forester, Sunseeker, Dynamax Isata and Coachmen Galleria and Prism motorhomes built on Sprinter Van chassis equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
The risk
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
The fix
Forest River will notify owners, and Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began September 21, 2020. Owners may contact Daimler Vans customer service at 1-877-762-8267. Daimler Vans number for their recall is VS3DREHSIK. Forest's number for this recall is 51-1206.

Equipment: owners / service / other manual

20V358000392 vehicles affected

The problem
Forest River, Inc. (Forest River) is recalling certain 2020-2021 Coachmen Galleria and PRISM, Forest River Forester, Battisti and Sunseeker and Dynamax Isata recreational vehicles built on Sprinter chassis with automatic transmission. The operator's manual does not correctly specify certain conditions under which the automatic parking function ("Auto-P") operates.
The risk
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
The fix
Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1-800-348-7440 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online through Mercedes-Benz, free of charge.

What owners say

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2 complaints about the 2020 Coachmen Prism

Newest first, as filed with NHTSA by owners.

Transmission & drivetrainAcceleration & cruise controlBrakes

This Coachmen Prism 2150CB motorhome, built on a 2018 Mercedes Sprinter 3500 chassis, is now going back to the dealer a third time for the same problem. First time, rear wheel speed sensors were replaced while in for other service as a part of a recall. No big deal. But apparently the issue is not isolated to rear wheel speed sensors. At 11k miles, 500 miles from home, another wheel speed sensor went out, this time the left front. Now, at 14k miles, 1500 miles from home, the right front wheel sensor went out. When this occurs, the following systems do not work: ABS, ESP, cruise control. Why were ALL wheel speed sensors not included in the recall?

Filed Incident Power train · Vehicle speed control · Service brakesNHTSA 11458376
Body, doors & structure

Tl* the contact owns a 2020 coachmen prism rv. The contact stated that while driving approximately 70 mph, an abnormally loud banging sound was heard on the passenger's side of the rv. After stopping to inspect the rv, it was discovered that the 12 foot motorized retractable awning was unsecured, and nearly detached from the rv. The road rancher was called to the scene and a report was taken. The rv was later driven to the local rv repair shop appalachian rv repair located at 5606 nc 226 s, marion, nc 28752, however, the cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 13,000. The vin was invalid.*Dt

Filed Incident StructureNHTSA 11406065

Coachmen Prism: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20240400-F
20230500-F
20220200-C
20210400-D
20202300Body, doors & structureC
20191100-A
20182200Equipment & accessoriesB
20171100Wheels & tiresA
20160100-A
All Prism years

2020 Coachmen Prism vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2020 Coachmen Prism

Does the 2020 Coachmen Prism have any recalls?

Yes - NHTSA lists 3 recalls for the 2020 Coachmen Prism: lpg systems (November 2020); side / window (August 2020); owners / service / other manual (June 2020). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2020 Coachmen Prism?

By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (1), brakes (1), acceleration & cruise control (1).

How many complaints has the 2020 Coachmen Prism had?

2 complaints have been filed with NHTSA, the first on April 2, 2021 and the latest on March 25, 2022. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2020 Coachmen Prism a reliable vehicle?

Its Safety Index is 40 out of 100 (grade C: about as many problems as a typical Coachmen Prism year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Coachmen Prism years have the most complaints?
What should I do if my 2020 Coachmen Prism has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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