Zero Rotor Recall 21V795000 (411 Vehicles)

The problem

Zero Motorcycles Inc. (Zero) is recalling certain 2020 SR/F motorcycles. The rear rotor bolts were insufficiently tightened.

The risk

The loose bolts may damage the caliper or swingarm, reducing rear braking capability and increasing the risk of a crash.

The fix

Dealers will correctly tighten and replace the rear rotor bolts as necessary, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-020-417.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Zero dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V795000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2020 Zero SR/F	1	2	-

Vehicle

Complaints

Recalls

Grade

2020 Zero SR/F

Questions

Is the 21V795000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Zero Motorcycles's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V795000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V795000 announced?

Zero Motorcycles reported it to NHTSA on October 13, 2021. Owners are usually notified by mail within about two months.

Service brakes: rotor Zero recall