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Safety recall · 22V209000

Structure: frame and members Keystone recall

Keystone RV Company reported this recall to NHTSA on March 31, 2022. It covers about 513 vehicles across 4 model years listed below. The repair is free.

Check my VIN at NHTSAAffected vehicles
Campaign
22V209000
Reported
Mar 31, 2022
Vehicles
513
Area
Body, doors & structure

The problem

Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.

The risk

Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.

The fix

Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-430.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V209000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2019 Keystone Cougar98F
2020 Keystone Cougar38F
2021 Keystone Cougar47F
2022 Keystone Cougar36F

Questions

Is the 22V209000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Keystone RV Company's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 22V209000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 22V209000 announced?

Keystone RV Company reported it to NHTSA on March 31, 2022. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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