The problem
Navistar, Inc. is recalling certain 2022-2023 IC CE, IC RE, and 2023 IC EV school buses. The steering wheel retaining nut may have been tightened incorrectly, which can allow the steering wheel to loosen and detach from the steering column shaft.
The risk
A loose or detached steering wheel increases the risk of a crash.
The fix
Owners are advised not to drive their vehicles until the repair has been performed. Dealers will remove the steering wheel nut, apply thread locker, and reinstall the nut, free of charge. Owner notification letters were mailed on May 25, 2022. Owners may contact Navistar, Inc. customer service at (331) 332-1590. Navistar's number for this recall is 22511.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized IC Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V367000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.