- The problem
- Navistar, Inc. (Navistar) is recalling certain 2022-2024 IC Bus CE, 2022-2023 IC CE SBus, IC RE, and 2023 EV school buses. The roof panel may have been manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
- The risk
- A school bus roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.
- The fix
- Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters are expected to be mailed April 3, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23501.
Vehicle safety record
2023 IC Bus EV Problems, complaints & recalls
No owner complaints about the 2023 IC Bus EV have been filed with NHTSA. It is covered by 5 recalls, the latest in February 2023 for the roof and pillars.
NHTSA data checked
Rated once enough EV years are on file
- Complaints
- 0
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2023 IC Bus EV recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Navistar, Inc. (Navistar) is recalling certain 2023 IC RE, IC EV, and 2023-2024 IC CE school buses. The fasteners that connect the transverse torque arm to the rear axle housing may have been tightened incorrectly, which can allow the rear axle to shift side to side.
- The risk
- A rear axle that moves side to side can cause a loss of handling and control, increasing the risk of a crash. In addition, a loose rear axle may cause vehicle instability during an evacuation in an emergency, increasing the risk of injury.
- The fix
- Dealers will replace and tighten the fasteners, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22527.
- The problem
- Navistar, Inc. (Navistar) is recalling certain 2023 IC CE, EV, and RE vehicles. The hex flange lock nuts, used in the suspension and steering joints, were improperly heat treated and may lose tension over time.
- The risk
- A loss of tension in the steering and suspension joints may lead to steering instability and increase the risk of a crash.
- The fix
- Dealers will replace the hex flange lock nuts as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22525.
- The problem
- Navistar, Inc. is recalling certain 2022-2023 IC EV school buses. The high voltage positive cables that connect the battery packs to the manual service disconnects (MSD) may have been mislabeled.
- The risk
- A misidentified electrical cable may be mistaken for a de-energized cable by a technician or first responder, increasing the risk of electrical shock and injury.
- The fix
- Dealers will reinstall the battery cables and replace the associated warning labels, free of charge. Interim owner notification letters were mailed January 13, 2023. Remedy parts are expected to become available in the 1st Quarter of 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22523.
Do not drive
- The problem
- Navistar, Inc. is recalling certain 2022-2023 IC CE, IC RE, and 2023 IC EV school buses. The steering wheel retaining nut may have been tightened incorrectly, which can allow the steering wheel to loosen and detach from the steering column shaft.
- The risk
- A loose or detached steering wheel increases the risk of a crash.
- The fix
- Owners are advised not to drive their vehicles until the repair has been performed. Dealers will remove the steering wheel nut, apply thread locker, and reinstall the nut, free of charge. Owner notification letters were mailed on May 25, 2022. Owners may contact Navistar, Inc. customer service at (331) 332-1590. Navistar's number for this recall is 22511.
What owners say
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No complaints about the 2023 IC Bus EV yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
IC Bus EV: every year compared
All EV years2023 IC Bus EV vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2023 IC Bus EV | 0 | 5 | - | |
| 2023 IC Bus PB105 | 2 | 0 | C | Compare |
| 2023 IC Bus Cesb | 2 | 17 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2023 IC Bus EV
Does the 2023 IC Bus EV have any recalls?
Yes - NHTSA lists 5 recalls for the 2023 IC Bus EV: roof and pillars (February 2023); torque arm (December 2022); critical fasteners (November 2022); cables (November 2022) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2023 IC Bus EV had?
None have been filed with NHTSA so far.
What should I do if my 2023 IC Bus EV has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data