The problem
Navistar, Inc. is recalling certain 2022-2023 IC EV school buses. The high voltage positive cables that connect the battery packs to the manual service disconnects (MSD) may have been mislabeled.
The risk
A misidentified electrical cable may be mistaken for a de-energized cable by a technician or first responder, increasing the risk of electrical shock and injury.
The fix
Dealers will reinstall the battery cables and replace the associated warning labels, free of charge. Interim owner notification letters were mailed January 13, 2023. Remedy parts are expected to become available in the 1st Quarter of 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22523.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized IC Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V850000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.