The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 FCCC MT50e walk-in vans. The electronic axle parking pawl may be broken or damaged which, when in park without the emergency brake set, can result in vehicle rollaway.
The risk
Vehicle rollaway increases the risk of a crash.
The fix
Dealers will replace the electronic axle housing and drive motor, free of charge. Owner notification letters were mailed January 27, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL944.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Fccc dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V460000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.